This profile has been claimed by the business owner or representative.
Dave's Hot Chicken
- Chicken Shop
- Indianapolis, IN
About this business
Location details
530 Massachusetts Ave, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
Dave, we need to talk. When I walk in and order takeout and pay in advance, I shouldn't be prompted with a tip screen. What EXACTLY am I tipping for? Nobody's done NOTHING yet. But when the cashier stares at me while I ponder whether to tip IN ADVANCE, I start to get it. It's extortion. Like, how long do you want to wait for your order? Do you want us to get it right? How important are those extras? I caved and tipped. No customer should be put in that position. Fix it.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
STICKY TABLES! ALL OF THEM! I ordered a #1, 2 tenders, fries and I added a small drink. I was put off by the the giant turd shaped 'tenders' covered in a huge amount of cheetoh dust. The amount of the orange dust made it inconvenient to eat, because I was constantly wiping my fingers. The pickles and dipping sauce were pretty good and the fries weren't bad, if not a little too salty. The bill was 15 dollars which is pretty normal for a single cheap meal in the touristy district it's in, but I don't think they should automa... read more
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://tellusdirect.com/dhc, we'd welcome the chance to make it up to you.
This is the worst food I've ever had in my 14 years of living, when i bit into this sandwich it tasted like shit.
Business response:
Dang, we're sorry you didn't get the service you deserve. We’re taking this to heart and we want to fix it, straight up. Tell us what's up at http://tellusdirect.com/dhc and we'll work hard to turn it around for you.
The food was not what I expected. I tried mild and it had a taco seasoning taste. Although the food was not what I was looking for the service from Jax at the Broad Ripple location was more than stellar.
Business response:
"We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie "
Buy you a pkg. of chicken breasts & cook them AT HOME for the same price they try to charge you here for ONE filet of chicken. At least you know after you've waited 30 minutes for your food, it'll be HOT (temp & flavor, if that's how you want it). Inflation is too high to play around w/ money for bad customer service, long wait times, ridiculously high prices & COLD FOOD. #Next ...
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
The food was not as advertised. The chicken itself was good but there was no kale slaw on it and the bun was small and cheap. I also got a small handful of fries not a complete serving. Overall not satisfied.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit www.tellusdirect.com/DHC so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Ambiance is alright. Service slow but felt pushy. Food is honestly nothing special. Alternative recommendation is red light chicken.
Business response:
We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
So you expect me to tip you then you don't even put napkins or any condiments in my to go bag. Would like to take my tip back!
Ordered a delivery from them and waited 30 minutes into the order when they just canceled the order for no reason. The order even showed as received and processing by the restaurant. Unreliable restaurant that wasted my time- doesn't respect the customers time. Was ordered through yelp delivery also !
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 1,379 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.