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1959 Ford Parkway, St. Paul, MN, 55116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
My sliders had a bunch hair on it when I came to open it up so nasty and disgusting to have to come to eat my only meal for the day and it's ruined by someone's hair
Business response:
That’s unacceptable, and we’d never want you to have that experience. Please reach out at dhcfeedback.com so we can address this properly.
Tasteless chicken, super disappointed. The fries were alright, but not worth it. Also, why are the drinks separate from the meal?
Business response:
Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at http://www.dhcfeedback.com. We would like to make things right if you give us another chance.
Only speaking on the service. I waited inside for about 10 minutes in line before someone showed up behind the register. then after waiting even longer I decided to go through the drive thru. When I pulled up to give my order, the kid on the other end of the mic stated that he was going to have to close the drive thru due to him being the only one there and he couldn't do everything. These kids need more work on how to talk to customers in situations like this. More training would be better. I'm sure the food is grea... read more
Business response:
Sorry to hear you had a bad experience. We never want anyone to feel that way about their visit. If you’re open to it, we’d love to hear more about what went wrong. Please reach out to us at http://www.dhcfeedback.com so we can try to make things right.
First time customer, no line in the restaurant on a Sunday at 2:00pm and I waited over 30 minutes for two chicken tenders that came cold and soggy.
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://www.dhcfeedback.com so we can discuss this further and work towards a resolution.
My boyfriend and I were so extra to try this place ! We both got the #1 meal. The fires and pickles are ok but the chicken was SOOOO salty I couldn't even finish my food plus to give people spicy chicken but you have to pay extra for a fountain drink is ridiculous in my opinion. Will not be back.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
I really didn't care for the dry rub. It was somewhat gritty. This is more a personal preference than the food itself.
Business response:
Hey there, we're bummed to hear your experience wasn't top-notch. We'd love the chance to make things better for you. Shoot us a message at http://tellusdirect.com/dhc, and let's turn this around!
Went there twice. The first time was a good experience but the 2nd time, never going back. The spice level is not consistent. The pickup line was out to the door and I needed a spoon for my Mac and cheese- because I didn't get one on my tray. I went to ask for a spoon and ketchup at the cash register, since there was not a line there and no one was ordering food. The young lady with longer blonde hair said, you need to go wait in the pick up line for that. Thankfully the other cashier, young gentleman said, no it's ok I'll ... read more
Business response:
Hey there, we're bummed to hear your experience wasn't top-notch. We'd love the chance to make things better for you. Shoot us a message at http://tellusdirect.com/dhc, and let's turn this around!
Well as far as chicken fast food goes I'm not sure what to say. I'm not a fan of Raising Cane or Chick fil A and I can add Dave's Hot chicken to the list. There was no flavor to the chicken. The fries were better than both. I know the lines are long at both places and at Dave's however I will not be eating there again. The welcome by Trina was great. She was friendly. The ambiance was fine however it was too loud to actually engage in any conversation. The tables were dirty and so rather than have so many people hang... read more
Business response:
Hey there, we're really bummed to hear we let you down. Your experience matters to us, and we want to make things right. Could you drop us a line at http://tellusdirect.com/dhc? We'd love to chat and see how we can turn things around for you.
Horrible service! Food is okay at best. They were extremely rude, I'll never go back. Nashville coop is not far down the road and a lot better, food and service.
Business response:
Man, I'm bummed we didn't get it right for you. That's on us. We're not about excuses, just fixing things. Hit us up here http://tellusdirect.com/dhc and tell us what happened. We're here to make it better.
Dave's Hot Chicken has a 4.8 star rating with 1,708 reviews.
Dave's Hot Chicken is open now. It will close at 10:00 p.m.