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1251 S. Sanderson Ave, Hemet, CA, 92545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 1:00 a.m. | |
| Tue | 10:30 a.m. to 1:00 a.m. | |
| Wed | 10:30 a.m. to 1:00 a.m. | |
| Thu | 10:30 a.m. to 2:00 a.m. | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to 1:00 a.m. |
Had a pretty upsetting experience at the Hemet, CA. location. I drove up to the speaker and waited until someone would ask me for my order. No one answered so I drove up to the wi ndow. They get upset at me and ask me to go back around. Then the cashier goes to the manager. The manager tells me they can take my order but I will need to park out front and someone will bring it to me. My wife and I wait in the 100 degree weather for over 15 minutes before I walked in. The manager tells me they've just made my order after ... read more
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Upon arrival the front area was empty with no employees, no greetings. We used the kiosk to order but one of them wasn't working so we waited for the working kiosk to open up. When I finally saw en employee I asked for our drink cups, again she didn't greet us or even acknowledge us, just handed us the cups and walked off. The food was ok. No much slaw on the sandwich, mild level heat is very very low heat. Overall an underwhelming experience. Raising Canes in town has much better service, too bad they don't have a spicy opt... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
I really don't like the food at all it just taste like throw up and the only thing I like from it is the soda
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worthwhile
My first visit here was GREAT. Even the second one was. My last few times have been not good. There is absolutely no reason to have a 30 MINUTE WAIT in the drive thru! It doesn't take that long to make chicken and fries! No apology. No discount. No consideration for customers time at all. Get it together!!!!
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc.
Took 30 mins for 3 pieces of chicken. Took 5 mins to take my order at the menu. First time visit.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Horrible service! Not only did it take 15 minutes until someone finally took my order. After that we were at the window for a good 25mins!!! Not one person in this restaurant cared to attend us at the drive thru window. Finally we were able to flag down the workers and it took 3 people just to get someone to come to the window. This is horrible service! This was our first time here too.. not a good experience at all.
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc.
Terrible. Sat in that dumb line for 20 minutes sat at the window for an extra 10 n drove off these slow as people don't deserve your money. Not even a dinner rush. Just slow ass workers. Used to be a good spot i guess it's going downhill smh. No excuse for 30 minute wait in line for some damn fried chicken i only had 2 cars ahead of me. Get y'all stuff together or get a team that can handle it. Obviously whoever was managing 4/2/2024 needs a refresher course. Didn't even acknowledge me at the window to tell me there would be... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
I had to yell hello several times at the speaker before I was acknowledged. The person taking my order (male) was very unprofessional. He didn't listen and it took me more than five mins to order a strawberry shake. I then waited another 15 mins behind two other cars. When I pulled up to the window, the person responded drove through was texting on his phone then he aimlessly ran around doing other things u til He realized I was the car with the shake. Can't believe it took me 20 mins to get a shake in the drive through
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
Sat in a drive thru for 40 mins for food thats not even good. Takes way too long when i just want to pick something up on the way home back from work. I thought this was fast food lol.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
Dave's Hot Chicken has a 4.6 star rating with 1,586 reviews.
Dave's Hot Chicken is open now. It will close at 1:00 a.m.