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Dave's Hot Chicken
- Chicken Shop
- Worcester, MA
About this business
Location details
41 Park Ave., Worcester, MA, 01605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
This place is decent. It's definitely very busy so it might take a hot minute to receive your food. However they have a tv screen that shows the status of your order so that's cool. When I got my food, I noticed that the packaging was a bit messy- sauce was smeared on the outside of the containers and the bag. Also, the tables inside weren't wiped clean Lol, there was grease and crumbs all over where we sat. The food is not bad. Fries were probably the best part because they are nice and crispy and seasoned. The fries are go... read more
There's always a line!!!! I online order and it has been super easy with a screen and a worker to help you get your online order!!! Food is always fresh!!! I dont think the medium was spicy at all so if you like spice don't go lower then medium.
Waited 30 minutes and the food was ice cold. On top of that, Poor service. I'm not sure how they stay in business.
Business response:
T , it’s disappointing to hear that we missed the mark at our Worcester location. We care about your experience and want to make up for it. Visit dhcfeedback.com so we can find a solution together.
typical of this Dave's. App was awful. When it finally went through they had no record of it. I had the app open and they couldn't find it in their system. Finally 2 of the 4 employees who were standing idle by the counter took a guess and went to work... what is expected from a place without any lights...
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
They somehow never fail to mess up an order and be completely rude about it. Waited half an hour for my meal and it was still wrong. When I called for a refund lady was rude and unhelpful. Just shut down this location at this point the employees are straight awful.
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
The service is absolutely abysmal. It shouldn't take 30 minutes to receive an order after placing it on a kiosk in the store. On top of that, I also didn't get the reaper ranch (that I paid extra for) Not acceptable. I am very upset for good reason.
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
Terrible service. Came in the restaurant and placed order almost 20 mins ago and still no food. Busy serving delivery services. Woman at the pickup counter was indifferent. Tipped 15% while ordering but guess it was not worth it
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
poor customer service, people were waiting in line for 10+ minutes and workers were just taking their break instead of taking orders, skipped over my friends number called 10 numbers past hers, made my friends food all wrong TWICE.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
The chicken was dry and much worse since they got bought out and the meals don't come with a drink when they are like $15. The lines were long and it took me a while to actually get my food. The area is in a nice spot which is the only positive thing I can say about this.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 2,714 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.