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Dave's Hot Chicken
- Chicken Shop
- Worcester, MA
About this business
Location details
41 Park Ave., Worcester, MA, 01605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
What a nightmare! Ordered 1 hour in advance. 8:45pm. Grubhub said it was ready for pickup at 9:54. I arrived at 10:00 and they had no record of it. I showed them the order, payment confirmation and notification that the order was ready for pick up. They had no record of it. I called GrubHub and nobody picked up. They had to do the order again so i got charged twice and I had to wait another 30 minutes. So GrubHub needs to reimburse me and explain why they said it was ready. The service was the worst I have ever encountered.... read more
Business response:
We're sorry to hear that your experience didn’t meet expectations. We strive to provide the best for our guests, and it’s disappointing to know that didn’t happen. When you have a moment, could you share more details at dhcfeedback.com? We’d like the opportunity to make it right for you.
What a mess this place is, 30 minute wait for 2 sliders. While waiting I saw an employee drop an order on the floor, then picked it up then give it to a customer! Shen then skipped away?!? When I got my order, one of my sliders was missing it's buns! The chicken was ok, but no way was this worth a 30 minute wait a horrible service
Business response:
We’re sorry to hear that things didn’t go as expected. Our goal is to provide an excellent experience, and it sounds like we fell short. Could you connect with us at dhcfeedback.com? We’d appreciate the chance to make it up to you.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 2,199 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.