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Dave's Hot Chicken
- Chicken Shop
- Rowland Heights, CA
About this business
Location details
17490 Colima Rd, Unit D, Rowland Heights, CA, 91748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
I order from here somewhat often. Slow service, routinely behind online pickup estimates. Wasn't always like this.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Overall never coming back again. The chicken tenders were very greasy and had an interesting smell. My friends and I rated our food a 3/10, we had higher expectations and those expectations were not met.The only good thing were the fries and the cashier was friendly and cute.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Just an update on my review, Dave's hot chicken first offered me a $20 credit for the restaurant after I didn't care for the food. This was escalated to someone at their corporate office who then offered me only $15, which is five dollars less. Mind you I spent $98 only for them to offer me less than the value I was happy to spend at their establishment Make this make sense Dave's hot chicken I submitted this 09/03/2025 you barley responded this week
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
The staff here is very friendly, it was my first time trying this place. Nice atmosphere but the food was way too overly hyped! And on top of it the drinks don't come in the combo which is silly. Dave hot chicken you better count your days, I went home and died inside. The only thing that made me happy was the rubber chicken.
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
The food was disgusting, I ordered my food and they gave me the wrong order and told me they couldn't replace it, this fat black, no neck having obiest, mf manager was no help. He has an attitude and should be fired asap.
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
I asked for extra cheese when I ordered my meal. I get the meal and there's no extra cheese. In fact there's less. So I ask to speak to manager and this little mad upset about her life woman comes to me with an attitude expecting me to pay for cheese again. And instead of fulfilling the customers satisfaction and putting extra cheese she refused with what seemed like satisfaction. I'll never come here again 0 stars
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Not sure who's working this shift but came in 7/9. They need new management. Currently waiting 30 minutes now for a small top loaded fries and 10 people behind me have already gotten their food. They forgot about my food. If you find yourself waiting longer than 10 minutes, make sure to follow up. I'm pissed never coming back.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
They tried charging me for extra daves sauce putting it as "cheese sauce" for 50 cents each, we used to be regulars but not any more. Ridiculous when I ordered 10 tenders already.
Tried to charge me $11 for some daves sauce packets and I ordered 20 tenders, usually they give me but they changed. White lady and big mexican girl.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.3 star rating with 200 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.