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17490 Colima Road, Unit D, Rowland Heights, CA, 91748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Can we stop with the unnecessary tipping?Give your customers an option to opt out. It is so annoying that I have to pay $67 for sandwiches and still ask for a tip. My New year resolution stop patronizing locations that do this moving forward.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
First time ordering from here will definitely be the last. Chicken was so salty felt like it that it was battered in salt. What made it worst ordered 4 portions. We all threw it away after one bite
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
First time try this chicken place, not impressive. The spice coating is too much, overpowering, chicken has no taste. The sandwich bread is low grade cheap bread. I would not return.
Business response:
Sorry to hear the sandwich didn’t hit the mark. If you’re open to giving us another try, we’d love to hear your feedback at dhcfeedback.com!
Went to get a last meal for the year and I ordered the 2 slider combo with no pickles and plain fries for my baby and instead I received completely plain sliders and a ton of seasoning on the fries very disappointed
Business response:
Sorry about the mix-up with your order! Please reach out at dhcfeedback.com so we can make this up to you.
I'd like the service to be more aware of what customer say my wife simply asked for her fries to be plain not the sliders. Who goes to a chicken place know for hot chicken sliders for plain sliders? I think that be something to ask the customer if they're sure.
Business response:
Totally get the frustration—sounds like a miscommunication. If you’d like to share more, please reach out at dhcfeedback.com!
I ordered the 10 pc Dave bites and only got 9. The fries were hotter (temperature) than the bites
Business response:
Missing a bite is not cool! Please let us know at dhcfeedback.com so we can follow up on this and make it right.
The workers are nice but the food is terrible. No flavor at all and is very greasy. Not worth the price.
Business response:
Thank you for sharing your feedback, Sofia. We're sorry to hear that your experience didn't meet expectations. We strive to provide flavorful and quality meals, and we’ll definitely take your comments into account to improve. If you'd like to share more details, feel free to reach out to us at dhcfeedback.com. We hope to have the chance to make it right for you in the future!
I've been to many Dave's Hot Chicken and this place was my worst experience. My family of 8 came to order and we had maybe 5-6 batches of fries but one of the batches came out particularly salty. We went to the employee to the front and asked if we could have a new one made because this batch was too salty and she told us no and said "we can't do that because you already ate that and we would just be giving you another one for free". What place does that when something came out wrong with your food?!! Then I told her that ... read more
Business response:
Thank you for sharing your experience, Shawn. We're really sorry to hear about the issues you encountered with both the fries and the service. This certainly isn't the experience we want to provide. We'd love to make it right, so please reach out to us at dhcfeedback.com to share more details. We value your feedback and hope to have the chance to restore your trust in us.
chicken was good but the Mac was overcooked and gummy...thumbs down on this new location.
Business response:
Thank you for sharing your thoughts. We’re sorry to hear your visit didn’t fully meet your expectations. Your feedback is invaluable as we strive to improve, so please feel free to provide additional details at dhcfeedback.com. We’d like to make it up to you.
Dave's Hot Chicken has a 4.1 star rating with 158 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.