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Dave's Hot Chicken
- Chicken Shop
- White Plains, NY
About this business
Location details
489 Tarrytown Rd, White Plains, NY, 10607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to 2:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
I went to Dave's chicken for a second time and was not satisfied. I went for lunch at least a mile or more longer and when I returned I didn't have any utensils or napkins. It was disappointing because I wasn't able to eat. This was the second time this happened. The first time I paid for cheese sauce and when I got back there was none.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
* Four starts for the food eaten in restaurant which was delicious, and the 'hot' levels were spot on. Unfortunately the French fries we got for takeout were not good by the time they got home. * Service was mixed and when asked why it's taking long, felt a bit of an attitude. * Music was insanely LOUD and for this reason alone, we will probably not be back.
I ordered daves #2, everything is good but the fries. It was salted to no end, unedible. If you order there, make sure to tell them to watch the salt. Too bad for the fries, sorta ruined everything for me.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
I ordered daves #2, everything is good but the fries. It was salted to no end, unedible. If you order there, make sure to tell them to watch the salt. Too bad for the fries, sorta ruined everything for me.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
The food is fine but I ordered in store an order of French fries and it took 20 minutes
Business response:
Appreciate you stopping by, William! We aim to get orders out quickly, so I hear you on the wait time for fries. We’ll take that feedback to the team—hot and fresh is what we’re all about. Hope you’ll give us another shot!
The food is fine but I ordered in store an order of French fries and it took 20 minutes
Business response:
Appreciate you stopping by, William! We aim to get orders out quickly, so I hear you on the wait time for fries. We’ll take that feedback to the team—hot and fresh is what we’re all about. Hope you’ll give us another shot!
Food was poor & was not hot even french fries were poor.The tables were filthy do not recommend!! I will not return Go to Popeyes
Business response:
Sorry to hear we missed the mark, Tom. We take pride in serving up hot, fresh food in a clean space, and it sounds like we dropped the ball. If you’d be open to sharing more details, we’d love to make things right at dhcfeedback.com.
Food was poor & was not hot even french fries were poor.The tables were filthy do not recommend!! I will not return Go to Popeyes
Business response:
Sorry to hear we missed the mark, Tom. We take pride in serving up hot, fresh food in a clean space, and it sounds like we dropped the ball. If you’d be open to sharing more details, we’d love to make things right at dhcfeedback.com.
The staff was lovely, service was good. Unfortunately, I don't know what the "chicken" Nuggets were made out of. They shredded as if they were rubber. It made me so sick. It ended up on the parking lot asphalt. They were kind enough to give me a refund. I will never go back again.
Business response:
Hi Kathryn, we’re truly sorry to hear about your experience—it’s not what we aim for at all. While we’re glad the team took care of the refund, we’d love the chance to make things right. If you’re open to it, please reach out at dhcfeedback.com to share more details. Your feedback is invaluable to us.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 2,586 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.