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489 Tarrytown Rd, White Plains, NY, 10607, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to Midnight | |
Tue | 11:00 a.m. to Midnight | |
Wed | 11:00 a.m. to Midnight | |
Thu | 11:00 a.m. to 2:00 a.m. | |
Fri | 11:00 a.m. to 2:00 a.m. | |
Sat | 11:00 a.m. to 2:00 a.m. | |
Sun | 11:00 a.m. to Midnight |
I ordered daves #2, everything is good but the fries. It was salted to no end, unedible. If you order there, make sure to tell them to watch the salt. Too bad for the fries, sorta ruined everything for me.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
I ordered daves #2, everything is good but the fries. It was salted to no end, unedible. If you order there, make sure to tell them to watch the salt. Too bad for the fries, sorta ruined everything for me.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
The food is fine but I ordered in store an order of French fries and it took 20 minutes
Business response:
Appreciate you stopping by, William! We aim to get orders out quickly, so I hear you on the wait time for fries. We’ll take that feedback to the team—hot and fresh is what we’re all about. Hope you’ll give us another shot!
The food is fine but I ordered in store an order of French fries and it took 20 minutes
Business response:
Appreciate you stopping by, William! We aim to get orders out quickly, so I hear you on the wait time for fries. We’ll take that feedback to the team—hot and fresh is what we’re all about. Hope you’ll give us another shot!
Food was poor & was not hot even french fries were poor.The tables were filthy do not recommend!! I will not return Go to Popeyes
Business response:
Sorry to hear we missed the mark, Tom. We take pride in serving up hot, fresh food in a clean space, and it sounds like we dropped the ball. If you’d be open to sharing more details, we’d love to make things right at dhcfeedback.com.
Food was poor & was not hot even french fries were poor.The tables were filthy do not recommend!! I will not return Go to Popeyes
Business response:
Sorry to hear we missed the mark, Tom. We take pride in serving up hot, fresh food in a clean space, and it sounds like we dropped the ball. If you’d be open to sharing more details, we’d love to make things right at dhcfeedback.com.
The staff was lovely, service was good. Unfortunately, I don't know what the "chicken" Nuggets were made out of. They shredded as if they were rubber. It made me so sick. It ended up on the parking lot asphalt. They were kind enough to give me a refund. I will never go back again.
Business response:
Hi Kathryn, we’re truly sorry to hear about your experience—it’s not what we aim for at all. While we’re glad the team took care of the refund, we’d love the chance to make things right. If you’re open to it, please reach out at dhcfeedback.com to share more details. Your feedback is invaluable to us.
The staff was lovely, service was good. Unfortunately, I don't know what the "chicken" Nuggets were made out of. They shredded as if they were rubber. It made me so sick. It ended up on the parking lot asphalt. They were kind enough to give me a refund. I will never go back again.
Business response:
Hi Kathryn, we’re truly sorry to hear about your experience—it’s not what we aim for at all. While we’re glad the team took care of the refund, we’d love the chance to make things right. If you’re open to it, please reach out at dhcfeedback.com to share more details. Your feedback is invaluable to us.
Long lines waited 20 minutes for my order ,expectations building, was blown away with disappointment,.... Dave you gotta do better than yesterday, 20 minutes for some steamed chicken and fries all that work you put it in a crummy to go container. The food was steamed and soggy. fries , it's not just about the honey ......your Dave sauce average.... , the best part was the bun. Dave, you got one more chance you blow this and I'm going to Popeyes
Business response:
We’re truly sorry to hear about the long wait and the disappointment with the food quality. This isn’t the experience we aim to provide, and we’ll address these concerns with the team to ensure a better experience moving forward. Please visit dhcfeedback.com so we can follow up and work to make this right. We appreciate you giving us another chance.
Dave's Hot Chicken has a 4.9 star rating with 2,257 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.