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Dave's Hot Chicken
- Chicken Shop
- Denton, TX
About this business
Location details
2710 W University Dr , #1040, Denton, TX, 76201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:45 p.m. | |
| Tue | 10:30 a.m. to 10:45 p.m. | |
| Wed | 10:30 a.m. to 10:45 p.m. | |
| Thu | 10:30 a.m. to 10:45 p.m. | |
| Fri | 10:30 a.m. to 11:30 p.m. | |
| Sat | 10:30 a.m. to 11:30 p.m. | |
| Sun | 10:30 a.m. to 10:45 p.m. |
It's nice to have a Dave's Hot chicken in Denton.. It's grand opening so of course this place is crowded. The spice levels are not a joke. Eat at your own risk. I'm either a mild or medium kind of girl but I felt spontaneous and tried the Hot and it was so SPICY that I could still feel it burn after. Gave it 3 stars because their AD was a lie. They don't have the fries with all the fixings on it and if you try to order it they'll look at you like you're crazy and I don't like the Dave's sauce or cheese sauce. Both tasted rea... read more
Business response:
Thank you for your feedback. We’re glad you gave us a try and appreciate you mentioning the spice levels. We’re sorry to hear about the disappointment with the ad and sauces. Please visit dhcfeedback.com to share more details so we can address your concerns and work to improve your next visit.
Absolutely awesome! Staff is amazing, customer service is 10/10! The food is wonderful! Chicken is made to order and hot and crispy when it arrives! Ambiance is cool, music is great and the dinning room is super clean!
The workers are genuinely the nicest people I have ever met. So so kind and helpful! The place is very cute and welcoming and the food was delicious!
The chicken had no taste and it was dry. The spices sprinkled on top didn't help at all!
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Y'all I wanted to not believe the reviews I wanted to believe that days was still good like the first time I tried them when they first. First things first they are not bad in the way in which I thought they would be bad. I thought I would get my food and it would be cold and soggy and just not fresh. That's not what happened. From what I saw visually the advertising about the mini sliders, they did not look as small as what I received now I'm not sure if the slider meat is supposed to be the small or if I just got a sma... read more
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
I was going here on opening day and the line was out the door. We decided to wait until the rush was over so finally went today for lunch. A line in front of the door was not going to deter us this time but when we got to the door, the line was for the Game Stop store two doors down. My caution flag went up, you can't go from lines out the door to an empty store at lunchtime in a few weeks unless... Inside only two people in there but it's only 11:00 am. Then looking around I thought to myself "it's only 30 minutes past ope... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
I paid nearly $20 for 2 chicken tenders, a handful of fries and two slices of bread. I ordered "Lite Mild" as I wanted to taste the spices before adding heat. The chicken tenders were fried to perfection. But, the spice blend they use is HORRIBLE. It is literally like eating chili powder straight from the container. I tried to dust or even scrape it off. When that didn't work, I tried to peel off the batter. In the end, I took it back up to th we counter and told them that I just cannot eat it. They asked if it was too sp... read more
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worthwhile
I gave this place 3 tries. First time was just to simply try it. Had a slider and tender and both of the chicken items were cooked perfectly and the flavoring was fine. Each time after I simply hoped for the same chicken, but hot fries. Today was the third time and once again the fries had to have been friend 5 - 10 minutes before going out the window. Couple other items that are odd for a place struggling to have hot french fries, is every time I've been there's been seemingly management personnel out on tables with ... read more
Business response:
Hey Adam, thank you for your feedback and for giving us multiple chances. We’re sorry to hear the fries weren’t up to par and that your experience didn’t meet expectations. We'd like to make this right, please connect with us at dhcfeedback.com
Don't bother to ask for a Military Discount. The food sucks, service is worst. The manager came up rude to the point I've never seen a manager act before. He should NOT be employed by any restaurant chain as the Face. Shame on You Dave's Hot Chicken
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 435 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.