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Dave's Hot Chicken
- Chicken Shop
- Denton, TX
About this business
Location details
2710 W University Dr , #1040, Denton, TX, 76201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:45 p.m. | |
| Tue | 10:30 a.m. to 10:45 p.m. | |
| Wed | 10:30 a.m. to 10:45 p.m. | |
| Thu | 10:30 a.m. to 10:45 p.m. | |
| Fri | 10:30 a.m. to 11:30 p.m. | |
| Sat | 10:30 a.m. to 11:30 p.m. | |
| Sun | 10:30 a.m. to 10:45 p.m. |
I was going here on opening day and the line was out the door. We decided to wait until the rush was over so finally went today for lunch. A line in front of the door was not going to deter us this time but when we got to the door, the line was for the Game Stop store two doors down. My caution flag went up, you can't go from lines out the door to an empty store at lunchtime in a few weeks unless... Inside only two people in there but it's only 11:00 am. Then looking around I thought to myself "it's only 30 minutes past ope... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
I paid nearly $20 for 2 chicken tenders, a handful of fries and two slices of bread. I ordered "Lite Mild" as I wanted to taste the spices before adding heat. The chicken tenders were fried to perfection. But, the spice blend they use is HORRIBLE. It is literally like eating chili powder straight from the container. I tried to dust or even scrape it off. When that didn't work, I tried to peel off the batter. In the end, I took it back up to th we counter and told them that I just cannot eat it. They asked if it was too sp... read more
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worthwhile
I gave this place 3 tries. First time was just to simply try it. Had a slider and tender and both of the chicken items were cooked perfectly and the flavoring was fine. Each time after I simply hoped for the same chicken, but hot fries. Today was the third time and once again the fries had to have been friend 5 - 10 minutes before going out the window. Couple other items that are odd for a place struggling to have hot french fries, is every time I've been there's been seemingly management personnel out on tables with ... read more
Business response:
Hey Adam, thank you for your feedback and for giving us multiple chances. We’re sorry to hear the fries weren’t up to par and that your experience didn’t meet expectations. We'd like to make this right, please connect with us at dhcfeedback.com
Don't bother to ask for a Military Discount. The food sucks, service is worst. The manager came up rude to the point I've never seen a manager act before. He should NOT be employed by any restaurant chain as the Face. Shame on You Dave's Hot Chicken
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Guy at the front has no idea what he's doing. Ordered ahead online and had me wait 40 minutes for my food when it was misplaced with DoorDash orders. Not once did he give me an update or even acknowledge me while I was at the front waiting. When I asked where my food was he said "oh" and went and grabbed the misplaced bag. Terrible Customer Service.
Business response:
**Charlie G.** That’s really frustrating, and we’re sorry for the long wait and lack of communication. That’s not the experience we want for our guests, and we’d like to make this right. Please reach out at dhcfeedback.com so we can follow up.
It wasn't very good we went to the Arlington location and it wasn't good at all! Maybe I need to try the Denton Texas location
Business response:
Sorry to hear about your experience, Guadalupe. We want every visit to be great, and it’s disappointing that this one didn’t meet your expectations. If you decide to try the Denton location, we hope it gives you a better experience. If you'd like to share more details, feel free to reach out at dhcfeedback.com. We appreciate your feedback!
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 590 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.