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Dave's Hot Chicken
- Chicken Shop
- Redding, CA
About this business
Location details
917 Dana Dr, , Redding, CA, 96003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Well I really wanted to like this spot and even went out of the way to try and eat there the first day google said they were open. After driving in the rain we were happy to see it was open and it wasn't crowded. When we got to the door it was locked and there were some folks inside.We wound up getting turned away and it was only 7:00 pm and they said it was a soft opening. No problem, We came back today and it was busy but not so much that I would walk.. Here is the best I can say. Prepare for extra time to get in and out ... read more
Business response:
Thank you for taking the time to share your experience, Michael. We're sorry to hear that the noise and flavor didn't meet your expectations. We appreciate your feedback on the chicken, sides, and overall atmosphere. We hope you give us another try in the future, and if there's anything specific you'd like us to improve, we'd love to hear from you. Please feel free to reach out at dhcfeedback.com, and we wish you the best!
The food was pretty mediocre. My order was messed up twice. Waited a total of about 25 minutes. It was super loud and busy in there.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Ordered online and everyone who ordered after me in the store got their food first. This has happened a few times now, took almost 30 minutes to get my food.
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
Genuinely and sincerely don't waste your money here. If you want to know why go ahead and read. Walked in 7:53 with nobody in line and only one couple waiting for food, place my order, nothing huge just a #3 with Mac instead and a fry on the side. I'm a very patient person when it comes to fast food and especially the overworked underpaid workers running the place, and so I waited until 20 minutes later at 8:13 to see what was up since the order was taking a while, the worker didn't even bother to take out his AirPods to te... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
What happened Dave parking lot was empty. Chicken was old. This place was great and busy 2 weeks ago
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
Came in because I love the food. Almost left because I was somehow invisible to the young lady at the front counter. No welcome, no can I help you? ...nothing. I used the kiosk to order after seeing she had no intention of acknowledging that I was a customer. It was after the lunch rush, around 2:30 in the afternoon. The food came out and I had to ask for Dave sauce, honey, and napkins. I mean, the girl rolled her eyes when I asked for the items she should have offered. That's the kind of stuff that will keep me from coming... read more
Business response:
Thanks for the awesome review, Will! We're thrilled you enjoyed the size, value, and flavor options. It's great to hear that the service and atmosphere left a good impression too. We’re excited for you to keep coming back and experiencing the full Dave's vibe!
Came in because I love the food. Almost left because I was somehow invisible to the young lady at the front counter. No welcome, no can I help you? ...nothing. I used the kiosk to order after seeing she had no intention of acknowledging that I was a customer. It was after the lunch rush, around 2:30 in the afternoon. The food came out and I had to ask for Dave sauce, honey, and napkins. I mean, the girl rolled her eyes when I asked for the items she should have offered. That's the kind of stuff that will keep me from coming... read more
Business response:
Thanks for the awesome review, Will! We're thrilled you enjoyed the size, value, and flavor options. It's great to hear that the service and atmosphere left a good impression too. We’re excited for you to keep coming back and experiencing the full Dave's vibe!
Walked up to order and waited at register for someone to help me. Employee kept walking back and forth without acknowledging that I was there. I believe she expected me to order from the screen up front, but I believe in service over computers. Don't waste your time here.
Business response:
Sorry you felt overlooked! We'll work on making it clearer for guests whether to order at the screen or counter. Appreciate you stopping by!
Walked up to order and waited at register for someone to help me. Employee kept walking back and forth without acknowledging that I was there. I believe she expected me to order from the screen up front, but I believe in service over computers. Don't waste your time here.
Business response:
Sorry you felt overlooked! We'll work on making it clearer for guests whether to order at the screen or counter. Appreciate you stopping by!
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 1,369 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.