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Dave's Hot Chicken
- Chicken Shop
- Oxnard, CA
About this business
Location details
341 W. Esplanade Dr., Suite F, Oxnard, CA, 93030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to 1:00 a.m. | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 1:00 a.m. |
Waiting for your food was really ridiculously long. I'm pretty sure that having to deal with a crowd is impossible. I waited 25 minutes for my food. I didn't expected this to happen as we were finished shopping at target. Overall everything was okay. They just need to clean the tables a little.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
Ate here the other day, line out the door, ordered slider meal and bites... Dave's Port Hueneme is a favorite of mine! But not this Dave's. Line out the door and my fries are COLD? Chicken bites were like someone cut them in half to pass them off as a whole bite? Dudes next to me sent their food back and had to wait forever. Hopefully management of this newer store gets their act together, cause right now they make Dave look bad.
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worthwhile
mid food. lame ass customer service. worker literally tripped on me for being 8 cents short. literally would not let it slide. but tell me why my friend went in after me to ask for sauce and she gave him 4 for free. like cmon 8 cents bro. stingy mf
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
Online orders are ruining the experience for walk in customers. I've been waiting here for over an hour now and my order is not even ready yet. The damn chicken sandwich isn't any better than something you would get at KFC or Popeyes. Their wannabe Cane's sauce tastes like miracle whip with paprika. I would have been better off going to In & Out. I will not be coming back. My review is based solely on the wait time and the sauce. Just a tip to upper management.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
This is my second time going to Dave's Hot Chicken, after the first time when I said, I would never return. Because of my review, and I guess the survey I filled out, they sent me a code to be able to visit Dave's Hot Chicken again. I really hesitated, but today I went. Went to the one in Oxnard, CA, located by the TJ Maxx and Nordstrom Rack. First, the gal at the front who was at the register was not at the register anymore when I approached. She was standing by the back and yelled out to me something I couldn't understan... read more
Business response:
Thanks for giving us another shot, Temree! Hope this visit was a better experience for you. If there’s anything we can do to make it even better next time, let us know at dhcfeedback.com.
not sure if this Dave's being a new location plays a role in this, but it took 45 minutes for my food to come out. the store was not busy at all, and i didn't even order a full meal. i ordered one side tender and a small loaded fry. i have been to atleast a dozen dave's locations across california ever since they were first established, and even when dave's was still just a small food stand, lines would WRAP around the block yet i've never had to wait 45 minutes in that line for my order. not just this, but they are very sti... read more
Business response:
That kind of wait, especially for a small order, isn’t what we’re aiming for, Donna. We appreciate you sticking with us since the food stand days, and we definitely don’t want to let you down now. If you’re open to it, reach out at dhcfeedback.com—we’d like to make this right.
Very nice & efficient employee running the entire counter by herself. There's 12 people in line! Where's the help for her?? I've been here for 15-20 min easily & no one in site to assist her. Uh-oh, more people just walked in. Looks like they won't get helped for another 30 minutes.
Business response:
Appreciate you taking the time to share this, Robert. Sounds like our team member was working hard to keep things moving, but we definitely don’t want guests waiting that long. We’ll make sure this feedback gets passed along—thanks for your patience, and we hope to give you a faster experience next time!
MANAGEMENT this is a PSA This is no fault to the people working that day. I have no idea what happened in the kitchen, but I waited for 30 minutes :,) for a chicken sandwich and fries. And by the time I got my food it was luke warm at best. Management please help the staff out. Bring more people in on the busy days. Because they were backed up. Or have a better system for prioritizing dine-in and mobile orders. You could clearly see mobile orders being made on the screen but no system for dine-in, not even an intercom so... read more
Business response:
Really appreciate your detailed feedback, Franceska. Long waits and lukewarm food aren’t what we aim for, and we hear you on the need for a better system. Your shoutout to Evelyn means a lot—we’re lucky to have her! And noted on the sound system—Kmart vibes are definitely not the goal. If you ever decide to give us another shot, we’d love to serve you up a fresher, hotter meal.
Food was okay. Service is okay, could be better. Cool atmosphere. Food was a little bit cold.
Business response:
Appreciate the feedback! If your food wasn’t as hot as it should’ve been, that’s something we’ll make sure to improve on.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 803 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.