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Dave's Hot Chicken
- Chicken Shop
- Springfield, IL
About this business
Location details
2401 Wabash Ave.,, Springfield, IL, 62704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
whoever the manager is started off with an attitude and left with one. It's stinking of no leadership. as far as Dave's Hot go this is like 3rd or 4th location i've been to and food was alright not the best Dave's hot i've had. But I will say it was one of the best interior i've seen.
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
Had to wait 18 minutes for my order. 8/16/25 @ 5:15pm. Was the only person on line when order placed. Asked for my order to be just the chicken & bun - specifically asked for it to be plain- no cheese , no sauce - nothing on it !! Did not get it that way !! Order was corrected , but how hard is it to understand the phrase "Just Plain" ?
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Reply to business owner's response: Brett, I appreciate you responding, but I got the same response from a review I put on Google, and when I went to the website you referenced, I just got a fairly generic reply. Understand, I'm not asking for my meal to be comped or any coupons or anything like that. What I would really like to know is, did I get chicken that was prepared incorrectly, or is this how Dave's Hot Chicken is supposed to be prepared? I'm a big fan of Hattie B's in Nashville, and I was really hoping to get some... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Service and staff are amazing but the food just isn't worth the hype... I thought it would be better but it's bland and dry. Really disappointed
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
Made me sick. I'd rather go to chick-fil-a. Made my daughter sick to her stomach too. Too spicy at mild.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 472 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.