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Dave's Hot Chicken
- Chicken Shop
- Mason, OH
About this business
Location details
8150 Arbor Square Dr., Mason, OH, 45040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
Went to the Mason location for the first time. Was busy given its been just about a week since opening. Lots of people working hard and pretty organized considering. Had three meals ordered to go. Two were correct but mine was wrong. I've had DHC in Columbus before but must have been a different spice level or done differently. This time was just Ok. Chicken was dry (especially the plain tenders). The medium spice dry rub just isn't good IMO (not hot chicken taste and more like spiced potato chips). Both of us ate half of on... read more
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
The food presentation and flavor is absolutely incredible not to mention it was their first day the service was impeccable,and the ambiance from what I could see in the building was amazing very vibrant and welcoming.
Business response:
People like you are what keep us going. We appreciate the love and support. Hope to have you back soon!
This place was absolutely terrible. We waited in line for at least 30 minutes. Food wanted even that good, also no to mention we got two things and it took that long.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Food was actually pretty good but the wait was atrocious. Empty line when i got there but they took 15~ minutes just to give me my food. Pretty expensive for what it was too.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
This place is straight butt and crack. I'm writing this in the drive-thru currently. The headset girl is currently scrolling on reels right in front of me with no shame. There is one kid working the cash register while two in the back probably picking their nose. It's been 20 minutes waiting at the window with no food. Oh would you look at that, just got food, and apparently it was the bag that was waiting there since we pulled up. This place is a playground now for teenagers.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
I'm still waiting in the drive thru. 30 minutes and three cars what on earth? The car behind me is cussing and screaming so loudly I had to roll my windows up. It's always like this and they have tons of employees inside. I think their employees aren't too bright if you ask me?
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
They claim to be open till 11:00PM! But stop taking customers and orders at 10:20! Not good business! List your closing time earlier if you don't want to serve customers!!! BS!
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Horrible wait. 30 min for 2 orders on a Sunday at 2pm. With a 2.5 rating on Yelp it seems this is consistently an opportunity for improvement. Food turned out just ok....nothing stood out about the food except the long wait. Disappointing.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Ordered ahead online, the order said it would be ready at 1:18 pm. Arrived at 1:21pm, there was no one in the drive through line at the time and not many cars outside. Arrived at the window and overheard the server say to a car behind us that there was a catering order so the wait time would be a little longer. However, the server did not tell us this or say anything about a longer wait. I understand that they may be understaffed or overwhelmed, but we ended up waiting 30+ minutes in line after the time the order was promise... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 3.6 star rating with 265 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.