This profile has been claimed by the business owner or representative.
Velocio Mortgage offers a seamless home financing experience with in-house processing, underwriting, and closing. We provide a variety of mortgage programs tailored to your needs, backed by our commitment to on-time closings and exceptional customer service. With tools like the LoanFly app, we make it easy to track your loan and prequalify securely online. Whether you’re buying a home or refinancing, our experienced team is dedicated to making your mortgage journey smooth and stress-free. Contact us today to learn more.
5955 T.G. Boulevard, Suite 105, Orlando, FL, 32822, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My Experience was nothing but BEST ! You are Perfect to Work with , Thank You
Horrible customer service. Mr Simpson made the purchase of my home unpleasant. Please stop sending messages, emails, surveys. Not sure how many people need to know he needs training.
Thank you for your assistance from start to finish. You and your team have guided us and worked on our application in a systematic way, you are all professional, making the whole process smooth and seamless. You have constantly communicated and updated us from time to time. We were able to close within the timeframe, and it was most memorable for us because the settlement date was Alma’s birthday on June 6! You and your team are highly commendable.
The whole process from start to finish was smooth, systematic, and organized. There was constant communication from agents and staff too. Highly commendable!
I did not feel the loan officer had my best interest in mind and he seemed constantly distracted. I felt I had to prod him for any communication. The loan underwriter was the worst I've ever experienced; lazy, petty, and unorganized. The only good experience was Chris Perez, the loan processor, who communicated well and attempted to salvage the worst loan experience ever. I should have gone with a different mortgage company even if it cost me a bit more.
Number one recommendation to improve would be to be up front and honest with clients. Talking in circles to avoid the real question or issue, hidden fees, talking down to people, etc is not a good, kind or appropriate way to communicate with anyone.
Better communication between closing team
David Simpson at Velocio Mortgage LLC | NMLS# 1425875 has a 4.8 star rating with 160 reviews.
David Simpson at Velocio Mortgage LLC | NMLS# 1425875 is closed now. It will open at 9:00 a.m.