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David's Bridal
- Bridal
- Monroeville, PA
About this business
Location details
3747 William Penn Highway, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Made an appointment online for today only to find out when I showed up at David's bridal they were closed. There was a hand written sign stating the power was out and it was closed until further notice. I could not find anything posted online about this closing nor did I receive a phone call to cancel my appointment.
Business response:
Hello Samantha. We would like to apologize for the lack of communication you had from our store. We strive to keep our guests well informed every step of the day, and unfortunately we did not provide that for you. We will be sure to share your experience with our team to ensure it will not happen again. Thank you, April B.
WARNING FOR ALL BRIDES: I just wanted to take a minute and complain about how upset I am with this store. I went back in June 2016 to get my dress. Honestly, the experience was good but now I am just mad about it. I was a size 16ish then. I told the woman helping me I would be losing about 30 to 50 lbs. Well I did. And I am stuck with a size 14 dress when I should have gotten an 8 or 10. THEY DIDNT EVEN MEASURE ME!!! Luckily for me I found an amazing alterations lady to fix it. I am guessing they told me to get a size 14 ... read more
Business response:
Hello Tine, thank you for taking the time to provide us with your feedback. Your response will be used in training and coaching to ensure we do not fall short of exceptional service in the future. We would love the chance to to talk with your further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
Went in yesterday to look for a cocktail dress for an upcoming benefit event. They did not.offer any help, suggestions, rude when I asked questions. So.instead of purchasing a beautiful dress, left and will go.somewhere where they offer courtesy to all buys not just brides. And I am sure the dress I was ready to purchase was more than the gowns being tried on at thay time. Oh well, their loss.
I have no complaints about my appointments to find a dress. Both of the consultants who I had were very attentive and accommodating in helping me find the dress of my dreams, which I did. My complain is with the alterations department, which failed to complete my dress and it should have not been very complicated to do. I added a belt, which was obviously sewn on crooked as it was the first thing I noticed when I put it on. The woman tried to convince me that it was straight and finally got out her tool and said oh you a... read more
After trying to explain to my consultant what I was looking for (since you aren't allowed to pull some of your own dresses to try on) they shove you in a standard sized dressing room you would see at a department store but without the mirror. My consultant was very nice but wasn't getting what I was telling her I wanted. One of the managers (who was also friendly) finally pulled a dress I really liked. Then comes them trying to push accessories and way over priced veils on me. After explaining I just wanted a dress I was mea... read more
Not impressed. The dressing rooms are tiny, and there is no mirror to see yourself before walking out into the store. My consultant was nice, but was so off with the dresses she was pulling. Everything I said I didn't want, she pulled. She also had the audacity to say to me when I put one one "oh I don't like that one" before I even had a chance to see what it looked like on me, and admitted that she pulled a dress because it was new and she wanted to see it on someone. It was nothing near what I described to her that I... read more
I have never in my life been treated so rudely, ordered 2 bridesmaids dresses because I'm in 2 weddings, get a phone call stating they both are in and "have to be picked up within a week".....Call them back and say go ahead and ship them, paid the $16.50 fee and the dresses were to be shipped......Here it is a week and a half later, no dresses, mind you I live 1hour away I was just too busy with work and a 18month old to go get them.......Call to see what the problem is and they lost a dress......Talk to the "supposed manage... read more
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.8 star rating with 5,187 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 10:30 a.m.