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David's Bridal Philadelphia PA
- Retail
- Philadelphia, PA
About this business
Location details
Great Northeat Plaza, 2201 Cottman Avenue, Suite 75, Philadelphia, PA, 19149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Kassi exceeded our expectations. My daughter and I had no idea on pickling out the right wedding gown. With her listening skills and knowledge of what would satisfy the bride, she found the dress that brought a smile. We knew that was it! She is patient, professional and you can tell, no feel, that she wants to make it a special day. Ask for Kassi and you will be happy. Thanks again.
I drove over an hour, sitting in traffic to get a pair of shoes for my wedding coming up in March. I, never wearing a dress or shoes ,maybe once or twice in 30 years, was kinda freaking out lol. CASSY IS AMAZING. So natural and calming and helpful. She is real and caring. I felt that. How do I get in contact with her??? 5 stars are for Cassy.
My stylist was Carmen and was fun, attentive, patient and polite. I said yes to the dress! All of the staff associates were kind and very helpful even if they were not your "personal" stylist. It was a wonderful and very exciting experience. Thank you ladies!!
I went on my day off from work and the person who greeted me waa ok then she directed a planner. She wasn't the warmest person she said she was going to see if they had a style I wanted and never came back in very disappointed in David's Bridal the selection are limited and some stuff they don't even carry on line.
Business response:
Hello Sheila. On behalf of David's Bridal we would like to apologize for the service on your recent visit. We are committed to providing all of our guests with phenomenal customer service and care, and it sounds like we fell short of that. We would love the opportunity to give you the service you deserve. Thank you, Ellice J.
The staff was super friendly! The stylist, Natonda was so patient, attentive, and catered to my every need! She made me feel so special! I would definitely recommend this location!
Business response:
Thank you so much Natia for sharing your experience with our Philadelphia team. Have a great time at your event and thank you for choosing David’s Bridal. Ross A.
The store was really busy with prom season.
Business response:
Hello Samia! We are glad to see that despite our store being busy, you still enjoyed your time with us. Thank you for taking the time to share your feedback. Best wishes, Ellice J.
I have been there three times now and two of the three experiences took patience to bear through. My most recent experience was with alterations, they did a great job, handled every detail with professionalism, and the end result of my wedding gown was beautiful! My 4 star rating is solely based upon my most recent experience. My overall experiences with Davids Bridal, excluding my experience with alterations, would be a 1, due to the following. I am an Operations Manager for a retail company so I understand the hectic env... read more
Business response:
Hello Michelle, and congratulations on your upcoming wedding! We appreciate you taking the time to share your observations with us. We would never want our guests to feel rushed or unimportant and we are sorry that we caused you and your party to feel this way. We are committed to providing our customers with phenomenal service from start to finish. While we are happy to hear that our alterations team was able to accomplish that for you, we will use your feedback to make sure that the rest of our team does the same. Thank yo... read more
The manager and my bridal consultant today were amazing. So helpful and made me feel special.
Business response:
Hi Kelly, thank you so much for taking the time to rate your recent experience with our Philadelphia store. We are thrilled to see 5 stars and know that we exceeded your expectations. Best wishes, Jessica H.
The way I am welcome makes me very happy.
Business response:
Hello Fran! We are thrilled to her that our team was so welcoming on your visit. If you would like to tell us more or need any assistance in the future, please send us an email to dbcares@dbi.com. Best wishes, Ellice J.
Frequently asked questions about David's Bridal Philadelphia PA
How is David's Bridal Philadelphia PA rated?
David's Bridal Philadelphia PA has a 4.5 star rating with 923 reviews.
When is David's Bridal Philadelphia PA open?
David's Bridal Philadelphia PA is open now. It will close at 6:00 p.m.