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David's Bridal Springfield MO
- Retail
- Springfield, MO
About this business
Welcome to David's Bridal Springfield, Missouri store, serving brides and special occasion customers of Brookline Station, Nixa, Ozark and more. David's Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles, empowering you to find a unique look for your special day. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace!), colo... read more
Location details
3803 South Glenstone Avenue, Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I had to get a last minute bridesmaid dress today, with only two weeks till the wedding. Victoria was very helpful in assisting with options as far as what would be the most timely and doable. I was able to find the right dress from the options on the floor, and Lana the alterations manager, was very sweet and was able to get me the alterations that are needed in perfect time for the wedding in two weeks. Very happy I came here today and was greeted with such kind and helpful people!
Business response:
Your kind words mean so much to us! We are truly thrilled that you chose us for your journey !! Best, David's Bridal
Very disappointed in this store. At the begining when we were looking for my daughters wedding dress the ladies were very helpful. We found a beautiful dress that we are very happy with. We set up an appt for Feb 12 which was today for alterations along with the maid of honour and the brides maids dresses. When we went in for the appt they couldnt find our appt mind you we had recieved several reminder notifications leading up to todays appt. The alterations manager was VERY rude and kept saying she had an 11:30 appt and was... read more
Business response:
Hello Tara, We are disappointed to hear that your experience with alterations was not better. We appreciate you sharing this feedback and will partner with the alterations team to ensure we are providing our guests with top quality service. Should you require additional assistance please contact us at DBCares@dbi.com. Best, Jessica M
I had a truly terrible experience at David’s Bridal. First, they left the security tag on my dress and I didn’t notice it until the wedding I was attending. Second, When I went back in, they were beyond rude to me. The individual at the front kept interrupting me. They didn’t even apologize. Third, when I first got to the store, none of the employees would hardly look at me. They were talking to everyone else in the store. I don’t know if it was based on my size, but I certainly felt as though my size interfered with good cu... read more
Business response:
Hello Marisa, we are very sorry to hear that you were disappointed with your experience. We would love the chance to talk with you further to address these concerns. Please contact us at dbcares@dbi.com (Subject Attn. City/Store Location) Thank you. DBI.
They have the worst customer service ever. None were friendly at all except for the ladies in alterations. I called and asked what their return policy was and all I was told that if it was past 7 days I would have to do store exchange which would have been fine. After I get there I am told that since it had been more than 60 days I couldn't even do that so I am left with an item I can't even use. Sure glad this was my last visit there to pick up my dress that I will never have to frequent their establishment again. VERY POOR... read more
Business response:
Hi Janice, we are sorry that your store experience and our company current return/exchange policy did not meet expectations. Unfortunately, our return policy only allow returns up to 7 days after your date of purchase and exchanges 60 days from pickup. We are sorry for the manner in which staff may have addresses you and any confusion caused when sharing store polices. Our team will be sure to forward your experience to the appropriate parties to course correct further. DBI
David's bridal made my appointment for 6pm last night when my group got there the manager was rude and telling my sales lady we needed to hurry due to them closing at 7. Not once did I get to look for my own dress my party was having to go get the dresses and bring them back to me so we could hurry. As a customer this was the worst customer service I have experienced. Your Wedding is susspose to be special I was made to feel anything but that. I didn't book the appointment and they should have rebooked my appointment if this... read more
Business response:
Hello Trish, we are very sorry to hear that you were disappointed with your experience. We would love the chance to talk with you further to address these concerns. Please contact us at dbcares@dbi.com (Subject Attn. City/Store Location) Thank you. DBI.
I came in with no appointment just 2 days before my Wedding Day and Kaley managed to take me from a stressed out mess to a calm, capable decision maker 😅. It truly felt like she went out of her way to make sure I had everything I needed and the experience was quite enjoyable. It was unexpected and very much appreciated!! Thank you so much Kaley!! You are amazing!
The whole staff is so sweet. Between finding my dream wedding dress, and all 6 of my bridesmaids dresses and flower girl dress, it was such a wonderful experience. Maddie, Lisa, Garrett, and Kaley were wonderful during each of our many appointments!
Lisa wants her coffee lol. She was great, very helpful though.
Haley was amazing!
Frequently asked questions about David's Bridal Springfield MO
How is David's Bridal Springfield MO rated?
David's Bridal Springfield MO has a 4.7 star rating with 4,504 reviews.
When is David's Bridal Springfield MO open?
David's Bridal Springfield MO is closed now. It will open tomorrow at 10:30 a.m.