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David's Bridal
- Bridal
- Slidell, LA
About this business
Location details
61123 Airport Rd. Ste 1, Slidell, LA, 70460, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
So obviously I didn't shop there but my fiancé did and all of her girls. She purchased her dress and shoes there along with her bridesmaids. The issue here is with the shoes. There wasn't a pair exactly like she wanted so she had to be fitted by one of the staff. When the shoes were ordered they were dyed. After paying for them and having them dyed, when they show up...they're too small! First she was told they couldn't be returned because they were dyed. Now customer service has emailed her to say they can't be returned bec... read more
I bought five bridesmaids dresses....from 2.5 hours away. they insisted they couldn't hold the dresses....they gave me "gift cards" for money off at shutterfly, of which i can only use one. this was not a pleasant experience at all....and when the five girls get married, we will find somewhere else to shop. I was disappointed from the getgo with David's.
Business response:
Hello Jess, on behalf of David's Bridal I would like to apologize for your recent visit. At David's Bridal we strive to give all of our guest memorable experience and we are disappointed that we did not do that for you. We appreciate you taking the time to share your feedback with us. Your feedback will help us grow as a company. We will be sure to share your experience with our management team. Thank you, Cierra S..
Service was terrible. Would rather go to goodwill first to find a dress before dealing with those people again.
I was all excited trying on dresses. At first I was just sizing myself for a near future purchase at the on-line store, but then there was one at the store for 99 that I loved. The lady got me all excited about the dress. She said I could put it on layaway with 25% down. So now I'm all excited, she gets me to ring the bell, then I get to the front to find out you can't layaway a 99 dollar dress. I don't blame the sales lady. I blame whoever taught her. They should be knowledgeable of such things. Now I have to wait and hope ... read more
Business response:
Hello Jennfer, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. I hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com with ATTN Jessica H in the subject line. I will be sure to share your experienc... read more
Awful service! The zipper on my bridesmaids dress is messed up and when the consultant went to ask someone else about it, she mumbled that my dress was too small. Got home and rest assured, my dress fits perfect with a messed up zipper.
Everything except alterations was a great experience. The wedding dress hem was sloppily done. There was excess uneven material showing through the sheer fabric that common sense would have told you it needed to be trimmed. We had traveled from an hour away to pick the dress up after receiving notice that it was ready, but I wouldn't take it home as it was. So after having to explain that I wanted the excess to be trimmed evenly, we had to return in a week to pick it up. Then, a week later, it STILL didn't look right. A whit... read more
Horrible Customer Service, was lied to and treated very rudely! I would drive an hour away just to not deal with those people again!
They lie, a lot of their employees are very rude.
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.8 star rating with 3,589 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 10:30 a.m.