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David's Bridal Akron OH
- Bridal
- Fairlawn, OH
About this business
Location details
3265 West Markert Street Suite 296B, Fairlawn, OH, 44333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I bought my wedding dress there the women were nice but when it came to operations of my dress they turned around and had to fix it twice because they didn't know what they were doing my sleeves are both two different sizes and they did not him underneath my armpits and my opinion they did a very bad job and did not even tell me if I walked out the door with the dress I could not bring it back to fix so I suggested if you guys do have alterations done a devil's David's Bridal please be careful
Business response:
Hello Victoria, we are very sorry to hear that you were disappointed with your experience. We would love the chance to talk with you further to address these concerns. Please contact us at dbcares@dbi.com (Subject Attn. City/Store Location) Thank you. DBI.
I should have listened to all the HORROR stories. The first photo is from my first fitting back in Feb. 2nd is from last week. I lost about 15 pounds from Feb until now but clearly nothing was lost in my busy area. They took it in, in my bust area and not my waistline where they should have. After paying DB almost $500 for this BS I’m paying someone again. She is appalled at the shitty job that’s was done, beads falling off, crooked seams, extra thread everywhere. My wedding is October 17, I definitely didn’t trust them with... read more
Business response:
Hello Chanel, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. Please contact us at dbcares@dbi.com (Subject Attn. City/Store Location) Thank you. DBI.
RecommendedDo not go to Fairlawn location ! Canton location is much more accommodating and has much better service ! Fairlawn location did not measure or offer undergarments or even help my sister try on dresses. Canton location treats you like a Princess and is 1000% better experience! Do not recommend going to the Fairlawn location if you want a special experience!
Business response:
Hello Danielle, we cannot apologize enough for the service you received during your recent visit with Fairlawn location. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, DBI
RecommendedOur salesperson was very helpful and kind, not pushy. I would highly recommend
Business response:
Hi Shannon, we are so glad our team was able to provide you with an excellent customer service experience. Best wishes, April B.
I went shopping today for a specific dress and I was greeted by a very happy person, and my consultant seemed to be very nice. But when I asked my consultant about the dress I was looking for (I even had the number for it) she said that they don't carry that dress and she walked away. As soon as she walked away I found the dress I went in for. When Stephanie (my consultant) returned I told her that I found it and she told me that I could keep looking around and my room was numbered "1". So I confirmed the number and she said... read more
I will never in a million years do any business with David's Bridal. They are a week late on my daughters communion dress, and lied to me about taking the straps in for free. The dress is still not in the store today and her communion is this Sunday! I am beyond mad. The only reason I was getting her dress from here was because it was promised to be in on April 17 after I told them no later then April 20. After the dress was not in on time they told me they would do the alteration I needed and they would eat the cost of it. ... read more
Business response:
Hello Amber. We would like to apologize for any frustrations you had on your recent visit to our store. We would like to look further into your situation to see if we can assist in finding a solution for you. Please email us at DBcares@dbi.com (attn: April B ) with your information as well as more details so that we can do so. Thank you, Steven E
I took my daughter here to get her Prom dress as she has 2 Proms a week apart coming. We were assigned Alena W. as our consultant. While she helped pull dresses when we first got there (ones my daughter picked ahead of time on the website), we didn't see her much after that. She had people in 3 other dressing rooms at the same time so every time I looked for her, she was with someone else. I helped my daughter in and out of the dresses myself and got her other sizes when needed. She showed up at one point with 2 more dresses... read more
Business response:
Hello Stacy. We apologize for the overabundance of guests on your visit. As we go into our busy season our stores can take on a bit of a party atmosphere. That being said, we are committed to giving quality service to all of our guests. Our team is working with the stores to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time that they deserve. We want to thank you for taking the time to provide us with this feedback as It allows us re-evaluate ... read more
Frequently asked questions about David's Bridal Akron OH
How is David's Bridal Akron OH rated?
David's Bridal Akron OH has a 4.8 star rating with 3,182 reviews.
When is David's Bridal Akron OH open?
David's Bridal Akron OH is closed now. It will open at 10:30 a.m.