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David's Bridal Amarillo TX
- Bridal
- Amarillo, TX
About this business
Location details
The Shops at Soncy, 3140 Soncy Road, Amarillo, TX, 79124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I am disappointed. I purchased a bridesmaid dress for my daughter, paid $200, had it delivered to the store for pick up. I went to pick up and it was full of wrinkles. You would think this would be a professional courtesy, not give me a dress that looks like you rolled it in a ball before you placed it on a hanger.
Business response:
Hello Brandy, we apologize for the way your daughter gown was delivered. Our team will be sure follow-up with the shipping and store team to ensure that the gowns are handle with care. For further assistance, please do not hesitate to reach us at dbcares@dbi.com (attn: city/location). Our team would love the chance to improve our customer experience. Thank you, DBI.
RecommendedGreat experience. Staff was knowledgeable and made my sisters experience a great one. Robin was great!!! Thank you!
Business response:
Hi Tiffany, we are so glad our team was able to provide you with an excellent customer service experience. Thank you, DBI
RecommendedEveryone I have ever interacted with at David’s has been so wonderful, kind, and helpful! Such a great team!
Business response:
Thank you so much for your kind words, Katie Sessums. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
They only care about money nothing else stupid place never ever shop here again
Incredibly poor customer service!!! I would never let my girls go there again under any circumstances!!! Very expensive too.
They messed up my nieces order and wouldn't or didn't offer to fix it just told her she had to order new dresses and charged her again
They messed up my nieces order and wouldn't or didn't offer to fix it just told her she had to order new dresses and charged her again
They messed up my nieces order and wouldn't or didn't offer to fix it just told her she had to order new dresses and charged her again
Business response:
Hello Ann. We would like to apologize for any frustrations that we may have caused you. We would like to look further into your situation and help find a resolution to your issue. Please have your niece email us at Dbcares@dbi.com (Attn. location), so that we can gather more information and further assist. Thank you, DBI.
When I went to get my wedding dress they were great. After that was bought we set up an appointment for my bridesmaids to get their dress. Who ever set up that appointment did not give us enough time for a lot of the dresses to be ordered so our selection was cut way down. Hopefully we will have enough time for alterations. This upset me so much. We had months ahead of time to come in but the lady that scheduled the appointment said it would be plenty of time. Its not! Like a bride doesn't have enough to worry about, let's ... read more
Frequently asked questions about David's Bridal Amarillo TX
How is David's Bridal Amarillo TX rated?
David's Bridal Amarillo TX has a 4.9 star rating with 3,358 reviews.
When is David's Bridal Amarillo TX open?
David's Bridal Amarillo TX is open now. It will close at 7:30 p.m.