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David's Bridal Asheville NC
- Bridal
- Asheville, NC
About this business
Location details
285 Tunnel Rd., Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Had the nicest and most helpful ladies help me find a dress.
I went to David’s 2 days before my last minute wedding with no appointment. My mother went in before me and the ladies there were so helpful! They set me up with an appointment at the time I had went in and immediately went on a search for my dress! I’m a tomboy and very picky, but they were so nice and helpful and I left with a beautiful dress! Thank you ladies for making my New Years Eve wedding possible with a beautiful dress!
No one was available to help my bridesmaids pull dresses on arrival. I made an appointment and was there on time. An associate came after we helped ourselves to the dressing rooms. I was also disappointed that the dresses I had my heart set on were unavailable. We were told they would be in 3 weeks before my wedding and upon checkout told that we were unable to order them. Despite those setbacks, all the staff members were friendly and they had nice dress selections.
Business response:
Hello Leah, we are so sorry to hear that the items you were hoping for were not available. We are happy to hear that our team was able to help and you and your party enjoyed our selection. Best Wishes, BrittianyD.
When I first went to purchase my wedding dress I had a great experience the young lady who helped me was amazing and very friendly and helpful. She listened to everything I had to say and took everything I wanted into consideration. Then when I went to pick up my dress after it was ordered they gave me a different lady who was super pushy about trying to get me to try things I didn't want to, even after I already said i didn't want to try it.
Business response:
Hello Rebecca, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. BrittianyD). Best wishes, Jessica H.
Yall did well . Need to improve In your consultants having know more aabout why they are coming . Today we had a visit to just get sized of one of my bridesmaid and I had to end up telling her that we already had dress picked out cause she thought we has there to pic out dress and then I had to show her on the paper what the bridesmaides dress was And help her find them.
Business response:
Hello Whitney. While we are glad to hear that we did well overall, we would like to apologize for the confusion with your stylist. We try ensure that our stylist are well informed of their guests needs and it sounds like that did not happen. We will be sure to share this feedback with out teams so that this does not occur again. Thank you, Ellice J.
I bought a dress at David’s Bridal (there was no one there to help me try on dresses) short staff.. so I bought a dress and brought it home. I took it out of the bag a month later to match my daughters dress to it only to see tears in the mesh and beads falling off in the back… I called the story she asked me To drive it 2 hours to them so they could repair the dress which I did. They mailed the dress back Friday and when I took it out of the box my flowers were falling off, there were still holes in the mesh among other thi... read more
Business response:
Dear Gena, Thank you for taking the time to share your experience at David's Bridal Asheville. We sincerely apologize for the inconveniences you encountered during your visit and the subsequent repairs. We strive to provide exceptional service to all of our customers, and it is disappointing to hear that we fell short of your expectations. We regret the lack of assistance you received when trying on dresses and understand how frustrating that must have been. Additionally, we deeply apologize for the condition in which your... read more
The best service
Fun appointment with my friend
Kelly was great
Frequently asked questions about David's Bridal Asheville NC
How is David's Bridal Asheville NC rated?
David's Bridal Asheville NC has a 4.8 star rating with 3,636 reviews.
When is David's Bridal Asheville NC open?
David's Bridal Asheville NC is closed now. It will open tomorrow at 10:30 a.m.