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David's Bridal Asheville NC

4.8

About this business

Location details

285 Tunnel Rd., Asheville, NC, 28805, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 9:00 p.m.
Tue10:30 a.m. to 9:00 p.m.
Wed10:30 a.m. to 9:00 p.m.
Thu10:30 a.m. to 9:00 p.m.
Fri10:30 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:30 a.m. to 7:30 p.m.
4.83,724 reviews
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Tracie M.'s profile image
Tracie M. 
4 years ago

Our initial shopping experience was very nice. However, we were mislead on ordering the correct size and availability. When trying to work this out, the manager, Kim was VERY RUDE! I am a firm believer that no matter what you need to say to someone, it can be said in a polite, professional manner. Had she been more understanding and just plain ol' nice when she was talking with me, I may have kept the dress we bought and paid for the alterations. I prefer to do business with companies that show their customers a little more ... read more

Business response:

Hello Tracie, we are so sorry for the care and service you received during your in store experience. We value you as a customer and we are truly sorry that was not displayed during your visit to our store. We understand this is an exciting and special time for brides and families and do not take this feedback lightly. Thank you for taking the time to provide your feedback, we appreciate you taking the time so we may grow, train, and become a better place for future brides and customers. Best Wishes, BrittianyB. 

Denise C.'s profile image
Denise C. 
8 years ago

As a mother, I wanted this day to be perfect, choosing our only daughters wedding dress. Our dream quickly turned into a nightmare. The bridal consultant, I wish I had her name, who was taking care of us, was so kind and helpful, doing her best to bring the dresses and accessories, making my daughter so beautiful. All of a sudden this lady, her name was Kim, appeared in our session, it was like a loose cannon, she made my daughter feel like what she wanted didn't matter at all, she would bring some of the ugliest dresses, et... read more

Business response:

Hello Deb. We are deeply sorry that you felt pressured by a stylist during your recent visit to our Asheville location. We want every guest to fully enjoy their time with us, and apologize that you were not able to do so. Thank you for sharing your feedback. We will be sure to address this with our team to ensure better service in the future . Thank you, April B 

Tonya's profile image
Tonya 
8 years ago

My stylist was fantastic! She worked hard to find me the right dress. 

Business response:

Hi Tonya ! Thank you for your review! We are so happy to hear that our team was able to help! Best, BrittianyD. 

LYDIA S.'s profile image
LYDIA S. 
8 years ago

Amazing! I feel like all my needs where met and had an amazing experience. 

Business response:

Hello Lydia, thank you so much for taking the time to rate your recent experience with our Asheville store. We are thrilled to see 5 stars and know that we exceeded your expectations. Best wishes, Jessica H. 

Destiny's profile image
Destiny 
8 years ago

The staff were very friendly. They made looking at dresses fun and exciting. Although, I did not find my dress it was overall an enjoyable experience. 

Business response:

Hi Destiny ! Thank you for your review! We are so happy to hear that our team was able to help. If you need any additional assistance please let us know. Best, BrittianyD. 

Bobbie's profile image
Bobbie 
8 years ago

Everyone was really nice and very helpful 

Business response:

Hi Bobbie, thank you so much for your star rating! We are thrilled to hear that you had such a wonderful experience with us! Should you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G. 

PAMELA's profile image
PAMELA 
8 years ago

My experience here waa wonderful everyone was so polite and helpful thank you all. 

Business response:

Hi Pamela ! We are so happy to hear that you enjoyed your time with our team! Thank you for your wonderful feedback! Best, BrittianyD. 

LISA's profile image
LISA 
8 years ago

It was a very pleasurable experience! I felt like a princess and was totally comfortable the entire time!! I loved Jennifer, she was sincere and super sweet!! 

Business response:

Hi Lisa ! We are so happy to hear that you enjoyed your time with our team! Thank you for your wonderful feedback! Best, BrittianyD. 

Katie's profile image
Katie 
8 years ago

My David's Bridal experience was great. The staff is very friendly and does not mind to go out of their way to help you (or at least they don't seem to mind). 

Business response:

Hi Katie! Thank you for taking the time to share your great experience! We are thrilled to hear that you enjoyed our service on your visit. We appreciate the feedback! Best Wishes, Ellice J. 

Frequently asked questions about David's Bridal Asheville NC

How is David's Bridal Asheville NC rated?

David's Bridal Asheville NC has a 4.8 star rating with 3,724 reviews. 

When is David's Bridal Asheville NC open?

David's Bridal Asheville NC is open now. It will close at 9:00 p.m.