This profile has been claimed by the business owner or representative.
David's Bridal Burbank CA
- Bridal
- Burbank, CA
About this business
Location details
Burbank Empire Center, 2050 Empire Avenue, Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Wonderful experience here! Walked in a few days before my wedding looking to get a veil (with a small budget) & Evelyn was able to find me great options!! I walked out in less than 20 minutes with a beautiful veil that cost me less than what I had expected to spend. Thank you so much!!
The customer service was excellent. The staff was friendly, helpful and worked with me to help me find what I needed.
Business response:
Hi Lucy, thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. – (Insert City/Store Location)). Thank you, Christine G.
The absolute worst experience of my life because of a worker, Kristen, allowed me to get a dress that was $179!! And two days later I went to exchange it, and was told over the phone by the manger it was fine. Only to find out I was unable to exchange it, I drove there for nothing, they lied to me and now I’m stuck with an expensive olive green dress I’ll never wear. WORST EXPERIENCE OF MY LIFE. The shoes I got, had glue coming out of the foot padding and I’m crushed. I cried in my car, please save yourself and do not go her... read more
Business response:
Your feedback is important to us. We apologize for the negative experience you had at our store. If there is anything we can look into for you, please email us at DBCares@dbi.com (Attn: Jessica M) Thank you, Jessica M
Maria carvajal was very kind and helpful! Thank you for helping me find my dress and answering all my questions!
Sabrina was really amazing and helpful. Such a big help going in not knowing what I wanted! Thank you so much!
Business response:
We couldn't be more excited to hear that your time with us was so wonderful! We strive to provide our customers with exceptional service and we are thrilled to have done just that! Thank you for choosing us for your journey! Best Wishes, David's Bridal
Diana was great!!! She provided me with an excellent customer experience…She’s knowledgeable and friendly..
Elizabeth is amazing… She never failed to provide me with an excellent customer experience…
Great service, employees are very friendly and don't rush, they have all the patience in the world...
Business response:
Hello Brenda, we are thrilled that you received amazing customer service from us. Thank you for your kind words and we personally thank you for your five star rating. Best Wishes, Steven E
My experience was great with Oliver . We found both my dresses ! He was very helpful and knew just what I wanted
Business response:
Hi Leslie, thank you so much for your star rating! We are thrilled to hear that you had such a wonderful experience with Oliver during your recent visit! Should you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.
Frequently asked questions about David's Bridal Burbank CA
How is David's Bridal Burbank CA rated?
David's Bridal Burbank CA has a 4.8 star rating with 6,017 reviews.
When is David's Bridal Burbank CA open?
David's Bridal Burbank CA is closed now. It will open at 10:30 a.m.