David's Bridal Florence SC's cover image

This profile has been claimed by the business owner or representative.

David's Bridal Florence SC

4.8

About this business

Location details

The Commons at Magnolia, 2853-B David H. McLeod Blvd, Florence, SC, 29501, United States

Get directions
WeekdayScheduleStatus
Mon10:30 a.m. to 9:00 p.m.
Tue10:30 a.m. to 9:00 p.m.
Wed10:30 a.m. to 9:00 p.m.
Thu10:30 a.m. to 9:00 p.m.
Fri10:30 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:30 a.m. to 7:30 p.m.
4.82,485 reviews
Select a rating
Tammy McIntyre Edwards's profile image
Tammy McIntyre Edwards 
recommend  Recommended
7 years ago

We had a great experience at the Florence location. Kim was extremely helpful and a pleasure to work with 

Business response:

Hello Tammy, we apologize for not providing exceptional service during you visit. If you would like to discuss your experience or may need any further assistance do not hesitate to reach out to us again. Thank you, April B. 

Kelly Stogner's profile image
Kelly Stogner 
7 years ago

They do to many scams. They scam over people a lot. Would not,recommend this place to a friend. Enter a contest they play dumb when you win. 

Business response:

Hello Kelly, we are very sorry to hear you are having this experience. We would love the chance to talk with your further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B 

Barbara Anne Lessmeister-Lewis's profile image
Barbara Anne Lessmeister-Lewis 
7 years ago

The lady in the alteration dept, Nom, was very knowledgeable and made me feel very comfortable . I have enjoyed the experience with David's very much. 

Business response:

Hi Barbara! We are so glad that Nom has had the pleasure of assisting you with your alterations. We appreciate you sharing your compliments with us and will be sure to share them with her! Best wishes, Ellice J. 

Pam Cooper-Johnson's profile image
Pam Cooper-Johnson 
8 years ago

I ordered my dress which was ordered in the wrong size. So the manager offered to alter it for free then I was measured for the alterations by a member of the alterations staff Mary. A week later I was called to come back in to try on the dress. Well the dress had not been touched by anyone they just wanted to check the measurements that had already been taken. So I drove essentially over an hour for a 5 minute fitting that was not necessary. Being y’all I had to also have a ribbon added to the bottom of the dress. I made ar... read more

Business response:

Hello Pam, thank you for taking the time to provide us with your feedback. Your response will be used in training and coaching to ensure we do not fall short of exceptional service in the future. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn. April B City/Store Location). Best wishes. April B. 

Victoria Herstein's profile image
Victoria Herstein 
8 years ago

So after my negative experience with trying dress on in North Charleston to ordering my dress offline and having the buttons falling off I was so ready to just be done with David's bridal and go to another store all together. However the dress I had my heart set on went on such a good discount I was going to go in and get the dress and put it on layaway. First associate I talked to said yes I could put the dress on layaway over the phone no problem. So a couple days later call to put the dress on layaway and was told no sorr... read more

Business response:

Hello Victoria. congratulations on your upcoming nuptials! It sounds like our team did an incredible job assisting you on your bridal journey. Thank you for taking the time to share your kind words for our team. We are so thrilled to know that you received the once in a lifetime experience that we strive to give all our of guest.We will definitely pass along your praises! We thank you for sharing your experience with us and we appreciate you five star rating. Best Wishes, Cierra S. 

Kara Ciaston's profile image
Kara Ciaston 
8 years ago

The first time I went there to find my dress the experience was good. I had family and friends there and felt like I was enjoying myself. I did find the dress. I just recently went back to pick up my dress. I obviously wanted to put it on before I walked out the store with it. I was by myself. The lady brought the dress back and asked if I needed help and I told her yes for the buttons. I can get into it until that part. I then put the dress on and went to open the door to have her button me. No one was there I was standing ... read more

Business response:

Hi Kara, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Cierra S). Best wishes, Jessica H. 

Vicki Wilkes Haselden's profile image
Vicki Wilkes Haselden 
8 years ago

Very pushy associate, budget was stated at the beginning of the visit and although some dresses were within the budget the associate kept bringing add on items that were all above the stated budget. A bridesmaid and myself actually found my daughters perfect dress under the budget. 

Business response:

Hello Vicki, we would like to take the time to apologize for the lack of service your received and the long wait you endured. David's Bridal we strive to give all of our guest memorable experience and we are disappointed that we did not do that for you. Thank you, Cierra S. 

Vickie Gail Quick Cutchin's profile image
Vickie Gail Quick Cutchin 
8 years ago

David's Bridal in Florence, SC had a great selection of Wedding dresses. This is what we there for. The girl who was waiting on us was attentive, she listened at what we were looking for and found it. It was a very good experience. The store was clean and tidy. Looking for a wedding dress Davis's Bridal in Florence, SC is the place. Thanks for all your help. 

Business response:

Hello Vickie, thank you so much for your feedback! We are so happy that we were of great service to you! If you need assistance with anything in the future, please send us an email to dbcares@dbi.com (Attn:Cierra). Thank you, Cierra S. 

Angela Maria Hursey's profile image
Angela Maria Hursey 
8 years ago

I am from Loris, SC and my mother and I went today to find my wedding dress. My appointment was at 12 well just because of the person I am I was late, I didn't get there until 12:30. The consultant that was helping me had an appointment with someone else at 12:30, instead of turning me away she helped both of us at the same time. Her name was Amber Johnson, she was AMAZING through the whole process. I have tried dresses on at other bridal stores and always felt like I was being pushed out of the store after trying on a few d... read more

Business response:

Thank you for your kind words Angela, we are so happy that Amber was able to make your journey with David's Bridal enjoyable. Best wishes. April B. 

Frequently asked questions about David's Bridal Florence SC

How is David's Bridal Florence SC rated?

David's Bridal Florence SC has a 4.8 star rating with 2,485 reviews. 

When is David's Bridal Florence SC open?

David's Bridal Florence SC is closed now. It will open at 10:30 a.m.