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3633 Route 9 North, Freehold, NJ, 07728, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:30 a.m. to 7:30 p.m. | |
Tue | 10:30 a.m. to 7:30 p.m. | |
Wed | 10:30 a.m. to 7:30 p.m. | |
Thu | 10:30 a.m. to 7:30 p.m. | |
Fri | 10:30 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:30 a.m. to 6:00 p.m. |
I made an appointment a few days prior to going in, but the store was busy and understaffed. It took 45 minutes after my scheduled appointment time for a consultant to even come over to me to introduce herself, and once she did she still wasn't able to dedicate any time to my appointment. Kept apologizing and saying she'll be right back. It took a few minutes for me to be handed off to another consultant, who was also taken away from me mid-conversation with her for another bride. The consultant was very nice but she unfortu... read more
Business response:
Hello Jessica, we sincerely apologize that your experience with us was less than satisfactory. Some of our consultants may assist other appointments that occur simultaneously however, we still want to provide our guest with exceptional assistance. We are working with the store to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time and attention that they deserve. We would love for you to come back so that we can provide you with a better experie... read more
Super helpful with finding sizes and colors we wanted!
Business response:
Hello Tiffany, thank you for sharing your experience with our Freehold team. We are so excited that we were able to provide you with the top notch customer service we strive for. Best Wishes, Cierra S.
The stylist was very helpful.
Business response:
Hello Rachel, thank you for taking the time to compliment your stylist. We are thrilled to know how helpful she was on your recent visit to our Freehold location. We thank you for sharing your experience with us and we appreciate you five star rating. Best Wishes, Cierra S.
Super attentive, helped me choose what worked best for me!
Business response:
Hi Christine, thank you so much for taking the time to rate your recent experience with our Freehold store. We are thrilled to see 5 stars and know that we exceeded your expectations. Best wishes, Jessica H.
The women were very sweet and comforting!
Business response:
Hello Jessica, we are thrilled that you received outstanding customer service from us. We appreciate your kind words and we personally thank you for your five star rating. Best Wishes, Cierra S.
The lady that attended us was very helpful. I needed dresses for both of my daughters and on short notice.. we tried on several dresses .. very patient, helpful . Couldn't be more pleased.. not too happy about the price but wouldn't hesitate to come back.. second time coming back here with 1 year.
Business response:
Hello Betty, thank you for sharing your experience with our Freehold team. We are so excited that we were able to provide you with the top notch customer service we strive for. Congratulations and best wishes! Ciara D.
I loved the invitations and it was simple
Business response:
Hello Elizabeth, we are so happy to know that you love your invitations! We thank you for sharing your experience with us and we appreciate you five star rating. Best Wishes, Cierra S.
My experience was great with David's Bridal. My only recommendation is to make sure you go over with the customer what she needs to bring with her on the first day of fitting. I wasn't told and came unprepared. Therefore a new day had to be scheduled.
Business response:
Hello Rozanne, thank you for taking the time to share your experience with us. We will be sure to share your feedback with our teams. Thank you for taking the time to provide us with your feedback. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Cierra S.
Brenda was fantastic and made our experience so easy and convenient. We will definitely suggest Brenda to our friends and family.
Business response:
Hi Keri.Thank you for sharing your experience with us! We are so happy to hear you had such a great time with us in Freehold. Congratulations and best wishes! Ciara D.
David's Bridal Freehold NJ has a 4.7 star rating with 4,303 reviews.
David's Bridal Freehold NJ is open now. It will close at 7:30 p.m.