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David's Bridal Friendswood TX
- Bridal
- Friendswood, TX
About this business
Location details
El Dorado Marketplace, 18210 Gulf Freeway, Friendswood, TX, 77546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Alice was the best! Excellent customer service and she was so awesome to work with!
Alice was very kind and helpful in helping me find my perfect prom dress!
Today I came find my wedding dress and service here is super amazing. Everyone that works here are super nice hard working people. Sarah is so amazing she is so sweet ,friendly, and it was amazing being with her for the time of my appointment! She made me feels so comfortable in the dress and helping me in the dresses! Definitely come here for dresses they are amazing!!! She helped me and I also found my braid maids dress she is amazing
From the receptionist's friendly welcome and her showing us where to start our search, to Sidney's expert, detailed, personal help, then to Maria's talented alteration measurements, our finding the complete, perfect outfit for my granddaughter was a joyful and productive experience!
Business response:
Hello Patty, we are so excited to hear how helpful our staff was while visiting our Friendswood location. David's Bridal is committed to providing exceptional customer service our guest. We are glad you chose us to be a part of your shopping experience and even more elated to have made the experience an enjoyable one. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. If you may need any further assistance do not hesitate to reach out to us at dbcares@dbi... read more
Ebony was an awesome consultant. She helped my little sister and soon to be sister-in-law find their jr. bridesmaid dresses, while also being personal and very friendly with my family. 5 stars!
Business response:
Hello Eryn, thanks for sharing your experience! We are so excited that Ebony was able to provide exceptional service for you during your visit at the Friendswood store. Best wishes. April B
The people are so helpful and accommodating. Very patient and super nice.
Business response:
Hello Joy , we are thrilled to hear you had a great experience during your visit to our Friendswood location. We thank you for your kind words and we appreciate you five star rating. Best Wishes, Cierra S.
When I bought my dress at Davids bridal I was concerned about the length of the dress. I was going to go with a different dress.The lady that was helping me said " oh don't worry the alteration are included" I was like ok great. So when the dress came in they schedule me to have it altered. After all the pins were placed they took me up front and said "that will be 102.00" I was like ummm they told me this is included(that's like buying another dress). I asked to speak to the manager and he said all our staff knows that alte... read more
Business response:
Hello Amanda, we are deeply sorry that your recent experience with us was less than satisfactory. We at David’s Bridal are committed to providing our customers with exceptional customer service. We are currently devising a coaching for our staff in order to enhance their product knowledge and customer service etiquette. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this... read more
Jessica did a great job
Business response:
Hello Ofelia, Thank you so much for sharing such a remarkable star rating for our Friendswood team and such kind words for Jessica! We're pleased to know that Jessica was able to provide you with a memorable experience! If we can assist you further, please let us know! (dbcares@dbi.com, Subject- Attn: MarQuita D. - 92). Best Wishes, Jill K.
Every time I go in I feel like nobody ever really pays attention to me. I'm 23 and I look rather young and nobody ever really takes me seriously. Whether I was going in as a bride or as a bridesmaid. Quite sad really.
Business response:
Hello Stephanie, thank you for taking the time to share your feedback. We deeply apologize that you are unhappy with our staff during your recent visits. We at David's Bridal are committed to providing all of our guests with exceptional customer service and we can't apologize enough you feel we fell short of that for you. If you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com with ATTN: Marquita in the subject line. We will be sure to share your feedback with our management team so that we can... read more
Frequently asked questions about David's Bridal Friendswood TX
How is David's Bridal Friendswood TX rated?
David's Bridal Friendswood TX has a 4.8 star rating with 10,838 reviews.
When is David's Bridal Friendswood TX open?
David's Bridal Friendswood TX is open now. It will close at 9:00 p.m.