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El Dorado Marketplace, 18210 Gulf Freeway, Friendswood, TX, 77546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
I had a wonderful experience with David's Bridal. This was my first time shopping for a wedding dress and Autumn was great! Autumn made me feel very comfortable and although I didn't find my dress today, I definitely will reschedule my next appt so I can look again with Autumn.
Business response:
Hello Amber , we are so excited to hear how helpful Autumn was while visiting our Friendswood location. We are glad to be a part of your bridal journey and even more elated to have made the experience an unforgettable one. We look forward to your next visit in hopes you will find your perfect dress! Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. If you may need any further assistance do not hesitate to reach out to us at dbcares@dbi.com (Attn: Marquit... read more
The lady that helped me find my perfect dress was AMAZING!
Business response:
Hi Cindy, congratulations on finding the perfect dress for your big day, how exciting! We couldn't be happier to hear how our staff member exceeded your expectations during your recent visit to our Friendswood store. We personally want to thank you for your five star rating and taking the time to share your exceptional memorable experience with us. Best Wishes, Marquita D.
Every single staff member is completely incompetent.
Business response:
Hello Courtney, we are deeply sorry that your recent experience with us was less than satisfactory. We at David’s Bridal are committed to providing our customers with exceptional customer service. We are currently devising a coaching for our staff in order to enhance their product knowledge and customer service etiquette. I hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss thi... read more
Ashley was helpful and polite. You could tell she was a little new but was pleasant throughout. There however was another consultant when we were checking out who came off very rude. Ashley asked a simple question and she was very condescending to her right in front of us. Ashley however remained polite throughout. She made for an easy and wonderful experience.
Business response:
Hi Sage, thank you for taking the time to share your experience that you had with Ashley with us! We are pleased to know that she was so pleasant and polite throughout your experience! We will be sure to work with our store to make sure that the actions displayed by the the other associate do not occur again as we want to make sure that all of our staff provides our customers with an exceptional experience from start to finish. If there are any other details you would like to share with us, please feel free to e-mail us at d... read more
AMAZING!! CHELCIE WAS AN AMAZING STYLIST!!!
Business response:
Hi Destiny, thank you so much for your star rating! We are thrilled to hear that you had an amazing experience with Chelcie! If you need any assistance in the future or would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.
Excellent service.
Business response:
Hi Susie, thank you so much for your star rating! We are thrilled to hear that you had a great experience with us! If you need any assistance in the future or would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.
Very helpful great experience
I was very pleased with the available dresses and my stylist. She was amazing!
David's Bridal Friendswood TX has a 4.8 star rating with 10,838 reviews.
David's Bridal Friendswood TX is open now. It will close at 9:00 p.m.