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David's Bridal Galleria TX
- Bridal
- Houston, TX
About this business
Location details
610 & San Felipe Shop Center, 4520 San Felipe St. Ste 100, Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Janie was my consultant and I loved her! i was very overwhelmed at first but she helped me figure out what exactly I wanted.
Business response:
Hello Jamie, we are so excited to hear how helpful Janie was while visiting our Houston-Galleria location. David's Bridal is committed to providing exceptional and individualized customer service and we are thrilled we were able to provide that for you. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. If you may need any further assistance do not hesitate to reach out to us at dbcares@dbi.com (Attn: Marquita). Best Wishes, Marquita D.
We had an awesome experience! Claudia was extremely kind and knew just what to pick out for me! It took me less time than I expected to find my dress, thanks to Claudia!
Business response:
Hello Norma, congrats on finding your perfect dress, how exciting! We couldn't be happier to hear how kind and helpful Claudia was during your visit to our Houston-Galleria location. We are honored you chose us to be apart of your journey and even more elated to have made your experience an awesome one. We thank you for taking the time to share your experience as well as your five star rating. Best Wishes, Marquita D.
Excellent service!!!
Business response:
Hello Thuy, we are thrilled we were able to provide you with excellent service. We appreciate your valuable feedback and we personally thank you for your five star rating. Best WIshes, Marquita D.
Service was great.
Business response:
Hello Priscilla, we are thrilled that we were able to provide you with great service. We appreciate your kind words and thank your for your five star rating! Best Wishes, Marquita D.
Taylor was polite, understanding, and very helpful!
Business response:
Hello Peggy, we are so ecstatic to hear how helpful, polite, and understanding Taylor was while visiting our Houston-Galleria location. We appreciate you for taking the time to provide us with your valuable feedback and personally want to thank you for your five star rating. If you may need any further assistance do not hesitate to email us at dbcares@dbi.com (Attn: Marquita) Best Wishes, Marquita D.
Dress selection was great. Not happy with two items. Dress due April 10 and I have to drive 3 hrs to pick it up cause it won't be held til the 22nd when we have bridesmaid appt. may not do the bridesmaids here. Paid cash, mixup by you and I had to credit card refund.
Business response:
Hello Melissa, we are thrilled to hear that you were happy with our dress selection as we strive to provide a vast selection of gowns to fits every guests formal needs. We are however disappointed that you are dissatisfied with our pick policy and that is was a mix up with your refund and we have to sincerely apologize for that. We strive to provide exceptional customer service by giving our guests the most convenient options available for pickups and refunds and we can't apologize enough that you feel we fell short of giv... read more
It was amazing, my stylist was great!
Business response:
Hello Niki, we are so excited to hear how great our consultant was while visiting our Houston-Galleria location. David's Bridal is committed to providing exceptional and individualized customer service and we are thrilled we were able to provide that for you. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. If you may need any further assistance do not hesitate to reach out to us at dbcares@dbi.com (Attn: Marquita). Best Wishes, Marquita D.
I bought my dress about a month ago and left it to be spot cleaned and a few of the pleats stitched down and cleaned up. The stitching was done very poorly, there is no evidence of spot cleaning, as there is still makeup residue along the neckline, and there a thread strands sticking out of the fabric in various places. I'm glad I didn't leave it to be altered and will be taking it to a more professional place.
Business response:
Hello Blair, we cannot apologize enough for the inconvenience that this has all caused you. We would like to look into this matter for you so that we can rectify any errors. If you are interested and would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Marquita D. – (Insert City/Store Location)). Thank you, Christine G.
The customer service was awesome. They made my shopping experience a pleasant one. I'd definitely refer family and friends to shop here.
Business response:
Hello Sherese, we are so excited to hear you had a pleasant shopping experience while visiting our Houston-Galleria location. David's Bridal is committed to providing exceptional and individualized customer service and we are thrilled we were able to provide that for you. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. If you may need any further assistance do not hesitate to reach out to us at dbcares@dbi.com (Attn: Marquita). Best Wishes, Marquita D.
Frequently asked questions about David's Bridal Galleria TX
How is David's Bridal Galleria TX rated?
David's Bridal Galleria TX has a 4.8 star rating with 9,976 reviews.
When is David's Bridal Galleria TX open?
David's Bridal Galleria TX is closed now. It will open at 10:30 a.m.