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David's Bridal Greensboro NC
- Bridal
- Greensboro, NC
About this business
Location details
Wendover Ridge, 4216 West Wendover Avenue, Greensboro, NC, 27407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
I always find what I’m looking for when i shop here no matter what but when i attended for my bridesmaids dresses i didn’t get good customer service we only had one person serving us and it was six ladies in all and we had to get our own dresses and try them on ourselves. We only had one dressing room and we all just stood in the hall until we could go into the room. The host only sized us and she kept disappearing every time we turned around. I’ll know next time how to prepare myself if I’m having multiple people trying on ... read more
Appointment at 5 pm. We are still here at 7:30 pm. Party of 5, so not a lot of measurements needed. Took 45 minutes just to check out. Confusion over discounts, cashier was told color to order and still ordered wrong one. We had to go get the dresses back off the shelf because she didn’t write down the item numbers the first 5 times we were all together.
Business response:
Hello Brooke, we deeply apologize that your time with us was disappointing. Please know that we will be sure to provide your concerns to our team to ensure better service in the future. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you
The "consultant" that worked with us not knowledgeable of the dresses, for the majority of the time there she sat and watched me help my girls in and out of the dresses. Will not be going back to the Greensboro store.
Business response:
Hello Brittany, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience possible at a different location. If you are interested please contact us at dbcares@dbi.com (Subject Attn: BrittianyD. ) Thank you.
I WOULD GIVE THEM LESS THAN ONE STAR IF I COULD!! Purchased my wedding dress there, six bridesmaids gowns, flower girl dress, two grandmother of the bride dresses, a grandmother of the groom dress, MOB and MOG dresses; about 13 dresses total. It was DISASTER. We had twelve people for my bridal party appointment and they gave us two rooms and we never saw the consultant again. I was finding dresses for them to try on because the ones the consultant pulled were not remotely close to what I asked for. All the dresses in the st... read more
Business response:
Hello Holland, thank you for taking the time to share your feedback. We cannot apologize enough for these inconveniences. This is certainly not the experience we expect to provide for any of our customers. We would be happy to look into this further for you, please email us at DBCares@dbi.com (Attn:BrittianyD) with you contact information. Thank you
Was insulted and told it was my fault my dress didn't fit because they told me to order the wrong size.. lady told me I had probably gained weight which is NOT the case! Horrible experience. All the bridesmaid dresses are stretched out so it's impossible to tell what size you actually need!
Business response:
Hello Kayla, we cannot apologize enough for your recent visit with our Greensboro team. If you still need assistance, please email us at DBCares@dbi.com (Attn:BrittianyD) and we would be happy to assist you. Thank you
I hate I have to give them even one star, but I guess that can go for the sales consultant we worked with in the past. Yesterday was the fitting after alterations for my daughters dress and right off something that should have already been done WAS NOT so we were told to wait and they would fix it. An hour later there were still issues so they took the dress back multiple times and then a different person tried arguing with me about why she shouldn't do this!!! I'm sorry, but you don't treat customers that way and especially... read more
Business response:
Hello Tara, we are so sorry to hear that you were disappointed with our alterations services. This is not the type of service we expect to provide for any of our guests. Please know that we will be sure to provide your feedback to our team to ensure better service in the future. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you.
I wish I would've read these reviews before I decided to shop here. For my wedding gown, I had the sweetest consultant, Hope. She helped me find the dress I've always pictured myself in and made me feel beautiful. That's literally the only reason this review is getting any stars. It has been a NIGHTMARE ever since. We went back for my bridesmaids and had a very rude consultant who hardly helped, and I only had 3 girls to try on dresses. I don't remember her name, it starts with a D. Danielle something? Finally when all the g... read more
Business response:
Hello Bekka, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn Brittiany D). Best wishes. Brittiany D.
Nothing special. Very busy. Overbooked. Poor lighting in dressing area.
Business response:
Hello Jennifer, thank you for providing your feedback. We will be sure to forward your concerns to our team to ensure better service in the future. If you need any additional assistance, please email us at DBCares@dbi.com (Attn:BrittianyD.) Thank you
Worst experience ever. I called and they told me I don't need an appointment to try on bridesmaids dresses with my bridal party. Got there and had to wait over an hour to try on 5 dresses. The consultant had my small group (3 people) and one other group. We never saw her. She was no help and extremely rude to us. We had to go and search for other dresses and sizes. They tried to rush us into making a decision on dresses that were extremely overpriced and all had to be altered. The alterations cost more than the dress!!!! Th... read more
Business response:
Hello Abbey, thank you for taking the time to share your feedback. We deeply apologize that you are unhappy with our services during your recent visit. Shopping at our store should be special moment and we?re disappointed that your visit fell short of your expectations. We understand that you found your gown at another location, however if we can assist you with anything further please let us know. Best, Cierra S.
Frequently asked questions about David's Bridal Greensboro NC
How is David's Bridal Greensboro NC rated?
David's Bridal Greensboro NC has a 4.7 star rating with 4,582 reviews.
When is David's Bridal Greensboro NC open?
David's Bridal Greensboro NC is closed now. It will open at 9:00 a.m.