This profile has been claimed by the business owner or representative.
David's Bridal Little Rock West AR
- Retail
- Little Rock, AR
About this business
Location details
Chenal Commons, 12801-C Chenal Parkway, Little Rock, AR, 72211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Oh look another bad experience with David’s bridal. This is multiple now. I am waiting on a new dress I ordered from them and my Delivery date has changed FOUR TIMES (made a mistake telling rep three)!! I’ve waited long enough as it is, especially when I have to pay $15 just to get it shipped to my house because you don’t give me a ship to store option. I go to message them to see what’s going on because it was held up and the delivery date has changed so much, and the rep said how they ALREADY FLIPPIN KNEW they have been h... read more
Business response:
Hello Stevie, we would like to apologize for any frustrations that we may have caused you. We would like to look further, please email us at Dbcares@dbi.com (Attn: Store 106), so that we can gather more information and further assist. DBI
I came in with a budget. We only looked and tried on dresses that were within our budget. I settled for a dress because it was in the budget and one they had in store that would fit with a few alterations. I paid for my dress one day and the dress was at the top of my budget. I just finished an alteration fitting and had to pay $400 in alterations to make a dress in my budget fit me. If my budget was one price then why would I want to pay the higher end of budget for the dress and then pay almost the cost of the dress t... read more
Business response:
Hello Kimberly, we are sorry to hear that our alterations costs were not what you were expecting. Our pricing varies based on the complexity of the alterations needed to fit each guest. Estimate are given during dress appointments for standards alterations like hem, bra cups, etc.... However, during the alterations appointment our expert seamstress can provide a more accurate cost as they are fitting the gown to your personal measurements. We are truly sorry for any frustrations this may have caused, and we will be sure to s... read more
RecommendedDavids Bridal ordered my daughter the wrong wedding dress. Jacelyn ordered a sheer one instead of lined and it left NOTHING to the imagination. I do not recommend them to any future brides. Leah the manager at the moment didn't offer any way to fix it, aside from ordering the right one and receiving it 7 days prior to the wedding. Plus they were going to charge around $300 for alterations. We ended up buying a dress somewhere else and requesting a refund only to find out it takes 21 days to reissue payment. A day that w... read more
Business response:
Hello Samantha, we cannot apologize enough for the service your daughter experienced with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. We will be sure to address these concern with the appropriate parties. Thank you, DBI
RecommendedI can’t say enough good things about this place. They made finding the perfect dress for my daughter’s wedding day super easy. Plenty of financing options when you need it. And....the alterations department went above and beyond to make the necessary fitting changes that she needed. You all are amazing!
Business response:
Hi Debbie, we are so glad our team was able to provide you and your daughter with an excellent customer service experience. Best wishes, April B.
RecommendedThe customer service was awesome.
Business response:
Hello Angela! Thank you so much for sharing your experience. We are glad you had a good time with our team. Best wishes. April B.
Very little to choose from for Prom dresses.
Business response:
Hello Alex, we are so sorry to hear that we did not have a dress that you would be interested in for your upcoming event. As we go into our new season, we will be receiving more merchandise into our stores. We would like to invite you to visit our website to check out our new arrivals! If you would like to confirm store availability, please contact your local David's Bridal where they would be more than happy see if they have a particular style on hand. April B.
Frequently asked questions about David's Bridal Little Rock West AR
How is David's Bridal Little Rock West AR rated?
David's Bridal Little Rock West AR has a 4.8 star rating with 3,505 reviews.
When is David's Bridal Little Rock West AR open?
David's Bridal Little Rock West AR is closed now. It will open tomorrow at 10:30 a.m.