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David's Bridal Manchester CT
- Bridal
- Manchester, CT
About this business
Location details
82 Buckland St, Manchester, CT, 06040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
We walked in and were greeted by 2 females, one seemed to be the Manager. No champagne allowed. “The assigned clerk hasn't come into work yet” so we went outside to toast champagne in the car instead. We went in 5 mins later at appt time, no one else had come in, but the same exact Mgr greeted us as if she had never seen us and said, "Hi, do you have an appointment?"!!! We carried own dresses for the bride to try on, clerk so unhelpful, insulting, unprofessional, and uncooperative - shocking! She said, "That dress won't fi... read more
Business response:
Hello Krista. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, Ciara D.
My consultant was Melanie Serkosky and she was a delight. She was attentive, knowledgeable and kind. Her manner was encouraging and she has a great desire to get you in a dress that is perfect for you. She did in fact take a lot of time with me and in the end the perfect dress was found and purchased. Thank you Mel for caring about meeting my needs and letting me know about future discounts on accessories that I may need. You are a credit to the staff and a guiding light for customers. Thank you so much!
Business response:
Hello Beth!! It's awesome hearing that your trip to our Manchester location was an overall success, thanks to Melanie S. We appreciate you taking the time out to share your feedback with us. Best wishes, Steven E.
the woman who assisted me was great. she was helpful and didn't make me feel insecure or uncomfortable about my weight. (she's a thinner woman and i'm a plus size woman) i can't thank her enough! and i love my dress
Business response:
Hello Ieona, we are thrilled to hear how attentive our staff was during your visit to our Manchester location. We couldn't be happier you found your perfect prom dress, how exciting! We appreciate you taking the time to share you experience and we personally thank you for your five star rating. Best Wishes, Marquita D.
Loved the experience found my dress and was 100 dollars under my budget my stylist was amazing and very helpful
Business response:
Hello Jennifer, thank you so much for sharing your experience with us. We are excited to know you were satisfied with our service. Congratulations and best wishes! Ciara D.
We were very happy with the price of the dress but when we asked about alterations the price quoted was more than the dress. This to me was unacceptable so we're getting altered elsewhere.
Business response:
Hello Betsy, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Ciara D. in the subject line. Thank you, Jessica H.
I had Jennifer help me today, she was so friendly and accommodated me great. Great experience and will definitely be back and highly recommend.
Business response:
Hi Kerri. Thank you for your great review! We are so pleased that you had such a great time with us in Manchester. Congratulations and best wishes! Ciara D.
Very helpful, had help with several dresses and all my accessories and very patient staff. Highly recommend davids bridal!
Business response:
Hello Amy, thank you so much for sharing your experience with us. We are excited to know you were satisfied with our service. Congratulations and best wishes! Ciara D.
I did leave a comment on Facebook already, but I was so happy with how we were treated. Jessica was a fantastic consultant. I was a little nervous about being judged as a plus size bride but Jessica didn't even make any comment about my size except to tell me what sizes to look for. She was very nice and super helpful and I really appreciate her help and kindness.
Business response:
Hi Jillian! Thank you for taking the time to share your feedback again! We are so happy that Jessica was able to provide such excellent service during your time with us! Best Wishes, BrittianyD.
Mia gave us the dressing room for an hour so we could come and go with dresses at our leisure. She also gave me popular styles in my size. Very attentive!
Business response:
Hello Mia, We are thrilled to hear from you and happy to know that our stylist Mia was able to make your visit with us rewarding! Thank you so much for sharing a star rating for our Manchester location! Best Wishes, Jill K
Frequently asked questions about David's Bridal Manchester CT
How is David's Bridal Manchester CT rated?
David's Bridal Manchester CT has a 4.5 star rating with 4,038 reviews.
When is David's Bridal Manchester CT open?
David's Bridal Manchester CT is open now. It will close at 7:30 p.m.