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David's Bridal Manchester CT

4.5

Bridal
Manchester, CT

About this business

Consumer Goods Bespoke Clothing Bridal

Location details

82 Buckland St, Manchester, CT, 06040, United States

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Weekday	Schedule	Status
Mon	10:30 a.m. to 7:30 p.m.
Tue	10:30 a.m. to 7:30 p.m.
Wed	10:30 a.m. to 7:30 p.m.
Thu	10:30 a.m. to 7:30 p.m.
Fri	10:30 a.m. to 7:30 p.m.
Sat	9:00 a.m. to 7:30 p.m.
Sun	10:30 a.m. to 6:00 p.m.

4.54,038 reviews

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Lee T.

8 years ago

Kate was wonderful to work with. She had me pick multiple dresses and listened to what I liked and didn't like about each one. Then she found me the perfect dress that I didn't know I wanted. If she didn't know the stock so well, I might never have found a dress that I love everything about. The only reason for 4 stars is because the place was so busy, however Kate was exceptional in her service to us and helped with a bridesmaid dress also. Thanks Kate and Davids for a wonderful experience.

Business response:

Hello Lee, Congratulations on falling in love with your perfect dress! We're thrilled to hear how amazing Kate was with making your dreams come true! We ill send her your praise! Thank you so much for your amazing feedback! Best Wishes, Jill K

Sharri C.

8 years ago

Alexis was a wonderful help. Very fun and had a lot of great ideas. She was great!

Business response:

Hi Sharri, We are so happy to receive your amazing feedback for our Manchester store and the kind words for Alexis. We will be sure she is acknowledged for her expertise and exceptional service she provided for your special shopping experience! Please let us know if we can assist you in the future. Thank you, Jill K

Krisi

8 years ago

When we first walked in, I wasn't sure I would buy my gown at David's. One of the women at the desk (Liz) was not too friendly. She was annoyed at the fact that we had a party of 6 (we heard her say it as we walked in), then was rude when giving instructions to wait. We walked away from the desk and I said to my family "if the other people here are as rude as her, we're leaving." Luckily, my stylest (Alexis) was amazing! She spent a LOT of time with us and was open to me trying on as many dresses as I needed to until I foun... read more

Business response:

Hello Krisi, It is an honor to hear from you and we would like to apologize for the first welcoming you received at our Manchester location. Congratulations on finding your dress! It is so exciting, and we would love to thank you for allowing us to share this magical moment with you and Alexis! We're thrilled to know Alexis was able to make your visit a wonderful experience and provide you with a warm welcoming! Let us know if we can assist you further. Best wishes, Jill K.

Sarah

8 years ago

The only reason I gave 4 stars instead of 5 was because they clearly did not have enough staff to tend to very busy store. My consultant Alexis I Believe her name was, was amazing. She completely helped me get my almost entire look for big day! She was friendly, attentive, and incredibly helpful!

Business response:

Hi Sarah, We value your feedback and thank you for your time in providing a star rating for the Manchester store. We are so sorry for the busy environment and we are in the process of training additional associates to ensure all of our guests receive high quality service that we value. If you need any further assistance, please let us know. (dbcares@dbi.com) Best Wishes, Jill K.

Emily K.

8 years ago

The woman helping me was great!

Business response:

Hi Emily, We are so excited to hear you received great service during your most recent visit at our Manchester store! Thank you so much for allowing us to share this rewarding experience with you. If you need additional assistance in the future, please let us know. Thank you, Jill K.

Kimberly

8 years ago

My stylist Jackie S. was great! She knew exactly what dresses I would like even though I thought I wouldn't like them. I am big on good customer service and the representatives at David's Bridal did not disappoint me. Would definitely recommend Davids Bridal in Manchester to my friends.

Business response:

Hi Kimberly, thank you so much for your review for Jackie! We are thrilled to see that you had a great experience, if you need any assistance in the future or would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Kristen W.

Judy

8 years ago

Daughters bridal dress-excellent service by all especially Megan and Felicita and Na. Mother of bride dress- Megan and Na were excellent! Everyone there on the two days we were there were extremely helpful.

Business response:

Hi Judy, thank you for sharing your feedback, we are glad to hear that you had a great experience with Felicita & Megan! We will pass your feedback about the store right away, please let us know if you need any assistance in the future. Thank you, Kristen W.

Natalie

8 years ago

My bridesmaids had a really great time trying on dresses and our consultant was very helpful.

Business response:

Hi Natalie, thank you so much for taking the time to share your feedback! We love that our team provided you with a great experience. Thank you, Kristen W.

paula w.

8 years ago

My associate, Felicita, was great. Above and beyond helpful, even though she was very busy. The rest of the staff, including alterations were great. What I did not like, was the fact that, I wear a 14 and there was only 1 dress in my size for me to try on. How do you expect to sell if people have to "imagine" what we will look like by trying on a dress that's too small or too big? The dresssing rooms are child size, no seats, no mirrors. As well as being out in the open for the men in the store to see all the happening... read more

Business response:

Hi Paula, thank you for sharing your feedback, we are glad to hear that you had a great experience with Felicita. We will pass your feedback about the store right away, please let us know if you need any assistance in the future. Thank you, Kristen W.