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David's Bridal Tallahassee FL
- Bridal
- Tallahassee, FL
About this business
Location details
Governors Marketplace, 1634 Governors Marketplace, Tallahassee, FL, 32301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
They had to postpone my wife’s dress twice. She drove 2hrs to get it and then it was the wrong dress. They then said there would guarantee her dress delivered to her door by 09/12/21 and at the she just got a call saying that again it won’t be in on time. Our wedding date is 10/10/21 now they still have to “track it” and they all act like they didn’t have anything to do with it when they all talked to my wife about the situation. They are the worst people to deal with and they don’t seem like they care at all. Very unprofess... read more
Business response:
Hello Jaret, we are truly sorry that you did not receive better service during your recent visit with us. This is not the type of service we expect to provide for any of our guests. We at David's Bridal strive to provide each and every one of our guests with exceptional service from beginning to end, and we are so sorry that is not what you were given. Thank you for taking the time to share your experience. We want you to know that your feedback is taken very seriously, and we will be working to ensure improvements are made.... read more
Cant speak for all David's Bridal, but the one in Tallahassee, Fl. the old lady was rude. Followed us around like we was going to steal something. The young girl was great. But the old lady doesn't deserve your business. We all had masks on, but my youngest daughter was having trouble that day. She had her mask was not able to wear it, she look at her and told her she could leave. I said something about it , she told me she had to have a doctor's note. Never heard that before. I wish we had a David's Bridal closer, cause I... read more
Business response:
Hello LisaCurtis, We are sorry to hear about your visit. While we know our appointments function a bit different at the moment, we are doing all we can to keep our customers and staff safe while still creating a wonderful experience. We apologize if you were made to feel uncomfortable and would love to have you back for a much better experience. Thank you, DBI
Went for bridesmaids dresses. The girl who was in charge of our appt was not helpful at all. We basically walked in there and picked out our stuff and tried on just like we were in any regular clothing store. She also knew the date of my wedding & she didn’t tell us until they had all picked out dresses that the dresses may not arrive in time. I asked a few times if she could measure them so we could make sure they order the right size & she said she can just tell by looking at them... Asked a couple of questions to which he... read more
Business response:
Hello Megan, we deeply apologize that your time with our team was disappointing. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. We would love the opportunity to have you back so that our team can give you the service we pride ourselves on. Please email us at DBCares@dbi.com (Attn:BrittianyB) to return.Thank you, BrittianyB.
They charged us over 300$ for alterations & then didn’t even alter my dress! 5 days before my wedding I had to pay someone local AGAIN to alter my dress bc davids bridal didn’t even touch it!!! and now they won’t refund us our money back! so we had to pay 2 times to get my dress altered.
Business response:
Hello Gracie. We are upset to hear about your experience with alterations. We would like to look into this further and invite you to email us at DBcares@dbi.com (Attn.Ellice/Tallahassee). Thank you, Ellice J.
Messed up the dress order twice. And then give my dress to someone else.
Business response:
Hello Alexis. We are upset to see that you have had so many frustrations with your dress and would like to apologize. Please email us at Dbcares@dbi.com (Attn.Ellice/Tallahassee) with more information so that we can investigate this further. Thank you, Ellice J.
Not once but twice now this particular David's Bridal has ruined 2 of my besties wedding dress experience. Never again, and I will not ever recommend your store to anyone!!! ��
Business response:
Hello Elizabeth. We are disappointed to hear that your friends have had such negative experiences with us. We would like to look into this further and invite them to email us at DBcares@dbi.com (Attn.Ellice/Tallahassee)so that we can do so. Thank you, Ellice J.
The visit was ok but if I give you my address and ask for my dress to be shipped please have the common courtesy to ship it instead of holding it at the store but to top it off they sent it to the wrong address and when I called to speak to a manager I never got a return smh
Business response:
Hello Hattie. We are upset to hear about the frustrations with your dress. We want our stores to have accurate information so that they can provide professional service. We would like to hear more about your feedback and invite you to email us at Dbcares@dbi.com (Attn.Ellice/Tallahassee) with more details. Thank you, Ellice J.
One of the worst experiences I’ve had in a retail store, much less a bridal store. From the moment I walked to the second I left without getting a goodbye and only hearing “I’ll call you in 2 weeks about buying the dress”. The dress that I WONT be buying from this store. The lady that helped me was very unprofessional and I can list multiple reasons why. If you make an appointment 2 weeks in advance make sure to ask if there is a bridal show going on that day and time, otherwise you will show up to only 30 dresses or less to... read more
I went in and purchased my wedding gown and it was placed in a cheap plastic dress bag instead of the nice fabric zipped up ones for storing it, so my dress is hanging out of a bag and not very protected. It’s in a bad that you might put a prom grown or bridesmaid dress in, but not a wedding gown. Not what I was expecting and pretty disappointed that this is what I got. I was never talked to about preserving the dress after the wedding, which is something that was discussed with a friend of mine who bought her dress from the... read more
Business response:
Hello Whitney, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to provide you with a better experience! If you are interested, please contact us at dbcares@dbi.com (Subject: Attn: Ellice J. – (Insert City/Store Location)). Thank you, Christine G.
Frequently asked questions about David's Bridal Tallahassee FL
How is David's Bridal Tallahassee FL rated?
David's Bridal Tallahassee FL has a 4.8 star rating with 3,330 reviews.
When is David's Bridal Tallahassee FL open?
David's Bridal Tallahassee FL is open now. It will close at 7:30 p.m.