D.C. Aiken - BankSouth Mortgage Loan Officer

Business response:

I'm delighted to hear that you had such a positive experience, Benjamin. Our team at BankSouth Mortgage strives to provide the best service possible, and it's wonderful to know we hit the mark for you. Thank you for your glowing review and for taking the time to share your feedback. It was a pleasure working with you and we hope to serve you again in the future. 

Business response:

I'm thrilled to hear that you found our process to be streamlined and easy, Kimberly. At BankSouth Mortgage, we aim to make the mortgage process as simple and efficient as possible for our clients. Your kind words and high rating are greatly appreciated. It was a pleasure working with you, and I'm glad you found our online document signing easy to use. Thank you for your trust in handling your mortgage needs. You're always welcome for any further assistance. 

Business response:

I appreciate you taking the time to leave a review, Scott. It's great to hear that you found the loan process at BankSouth Mortgage streamlined and easy to navigate. That's certainly what we aim for. I do understand your concerns about the inspection and loan fees. We are continually re-evaluating our pricing to ensure we are competitive and providing excellent value. Thank you once again for your feedback and for choosing to do business with us. 

Business response:

Thank you so much for the glowing review, Stephen! My team and I strive to provide the best possible service, and it's fantastic to hear that you felt supported throughout the process. Terri will be thrilled to be specifically mentioned - we all appreciate your kind words. We hope to work with you again in the future at BankSouth Mortgage. 

Business response:

Thank you, Anurag, for taking the time to provide such a positive review. I'm thrilled to hear that you had an excellent experience with BankSouth Mortgage, and I'm truly grateful for your 4.83 out of 5-star rating. It's always my goal to provide the best possible service to our valuable customers like you. Your feedback motivates me to continue delivering high-quality service. Thank you again for choosing BankSouth Mortgage. 

Business response:

Thank you for the wonderful feedback, Jaamell! I'm thrilled to hear that you had a positive experience with me at BankSouth Mortgage. It's always my aim to provide honest, clear, and knowledgeable guidance throughout the mortgage process. Your appreciation for my approach and integrity truly means a lot. Looking forward to assisting you again in the future. Thank you once again for your high rating and kind words. 

Business response:

I'm absolutely delighted to hear that your home buying journey concluded successfully, Kimberly! It's been a long road, but it sounds like it was well worth the wait. I'm so glad to know that you're happy with the service you received from Team Aiken. We strive to maintain a high level of transparency and professionalism, and it's great to know that we hit the mark with you. Your kind words mean a lot to us. We're overjoyed that we could make your closing day phenomenal! The pleasure was all ours. Thank you so much for choos... read more

Business response:

Thank you so much for your kind words, Phillip. We're glad Team Aiken was able to provide you with the necessary assistance during the purchase of your new home. We strive to offer the best financing options and timely information to our clients. Your recommendation means a lot to us at BankSouth Mortgage. We're pleased to hear you found our website user-friendly and that you appreciated the personal care we provided. Once again, thank you for your review and we look forward to assisting you in the future.