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del Lago Resort & Casino

4.2

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Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.215,463 reviews
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Michael 
3 months ago

Room was cozy and bed was comfortable. The in-house Café was convenient and the food was great. The Casino was air conditioned but was a little too cool. The room door rubbed a little when opening and closing but overall was a good stay and would come back again. 

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Verified traveler 
3 months ago

Rest and relaxation at its finest! We could have spent our entire trip in our room. The bed was so comfortable and the shower was amazing! We had plenty of room and the robes were an added luxury. 

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Anna 
3 months ago
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anthonie 
3 months ago

Security was rude 

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Shelly 
3 months ago
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Maureen 
3 months ago
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anthony 
3 months ago

Only one gliche with the electronic key. Worked the first time,and i got into my room. Then went to get dinner ,and couldn't get back into my room,both keys did not work. Went to lobby issued me new key, and this one got me strandef in the elevator because key didn't work.Got to my room and 2 key didnt work either. Now my dinner was cold. Back to lobby they got maintenence guy and issued 2 new keys. They worked yeah but no comp gor inconvenience of having to eat a cold meal? 

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Sayan 
3 months ago

Dirty carpets and maintenance is rarely done. 

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jessica 
3 months ago

The property was good, could use some late night food options and a few more hotel employees. I want to start by noting that they seemed a bit understaffed so that could be the cause of the following complaints; there were only 2 towels in the room so we called the front desk a few times but were never able to reach anyone, my husband walked down and waited several minutes before someone came to help but they did bring up towels about 30 minutes later, so patience helped there. There was no shower gel in the shower and the l... read more

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 15,463 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close at 3:00 a.m.