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Demetri Charitos

4.9

About this business

Informed Mortgage is your trusted lending partner in making well-informed financial decisions. With Informed Mortgage, you gain access to a wealth of financial knowledge, personalized guidance on a wide array of program selections, rate negotiation, and the latest lending technologies. We bridge the gap in financial literacy, ensuring you are confident to make choices that align with your goals. 

Location details

WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9281 reviews
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slemaire's profile image
8 months ago

It is always wonderful to work with your team. Anytime I needed an update, they were very prompt with responding. 

Amanda Heiser's profile image
Amanda Heiser 
8 months ago

Great and fast service. Worked very hard to help my family get into our home quickly. Couldn’t have done it without your help 

Shonda Kelly's profile image
Shonda Kelly 
8 months ago

Demetri is knowledgeable, compassionate, and thorough! Kiana is passionate and dedicated! These two are dynamic and absolutely provide confidence in getting the deal done!!! Both are true professionals and a credit to their field! Thank you Team Demetri for ALL that you do!! ♥️ 

Alexander J Gil's profile image
Alexander J Gil 
9 months ago

Super available & gave good advice on rates. 

Melissa Tully's profile image
Melissa Tully 
9 months ago

very easy team to work with 

Sean Tully's profile image
Sean Tully 
9 months ago

3rd deal I have done with Demetri. 6th or 7th for my family. We can always count on Demetri picking up the phone or getting back promptly to address a question or solve a problem. His communication, knowledge, and support team has continued to earn our business. 

Paola Zayas's profile image
Paola Zayas 
9 months ago

He has helped us navigate this whole undertaking by making himself available whenever we have queries and that is something we are really grateful for. He made sure we understood the process by explaining it simply and clearly. He also helped us straighten a last minute hiccup days prior to closing. 

Charleen M Forba Maccain's profile image
Charleen M Forba Maccain 
9 months ago

Demetri always answered my questions even on a Sunday or later in evening. He explained the process and what we needed to do step-by-step. He made sure we felt comfortable. Demetri and his team was thorough throughout the process and made sure we understood how to use the portal to submit and check on documents. It was a great experience using Demetri and his team and I’m sure I’ll lean on him again when I’m trying to figure out who to contact to recast mortgage and then to stay on top of a refinance when rates get lower ... read more

Demian E Wilshire's profile image
Demian E Wilshire 
9 months ago

Every person on EPM team made themselves available to discuss details for each stage on the process. Both Paola and I felt that they were real partners in this process. We were able to deal with the minutiae of each step as well as develop strategies on how to find the most favorable outcome for ourselves. That level of customer service makes EPM and especially Demetri our 1st choice in mortgages in the future.