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Dent Mechanic Group Auto Hail Repair

4.8
  • Dallas, TX

About this business

Location details

11333 Emerald St, Dallas, TX, 75229, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
4.81,633 reviews
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Rik Lopez's profile image
Rik Lopez 
recommend  Recommended
4 years ago

I have to admit I was a skeptic. I'm a believer now. Everything that Mark promised was delivered. I wouldn't hesitate to recommend or use Dent Mechanic group again. HUGE thumbs up! 

Business response:

Thank you so much for your kind words, Rik. We really appreciate you taking the time out to share your experience with us. Although Mark is one of our newest teammates, we are thrilled you mentioned him and his delivered promises. And your recommendations are more than welcome. Thank you again for your review, Rik, and thank you for your business. Cheers, Dent Mechanic Group 

Carlton Lewis's profile image
Carlton Lewis 
recommend  Recommended
5 years ago

picked up my vehicle delivered a rental handled insurance observed social distancing. 

Business response:

Mr. Lewis, thank you for your great review. And yes, we intend on keeping Anthony as long as we can since he is an invaluable member of our growing team of dedicated professionals. Thank you for the recommendations to your customers, family and friends, also. Most importantly, though, Mr. Lewis, thank you for your business. 

Lisa Bizzle's profile image
Lisa Bizzle 
recommend  Recommended
5 years ago

Very satisfied with the repairs. Mark was very professional. Thanks guys!!! 

Business response:

Lisa, the pleasure was all ours. Mark may be one of our newest teammates but he is certainly proving to be a rising star. Thank you for your great review and for your business. 

Lupita Medrano Uribe's profile image
Lupita Medrano Uribe 
recommend  Recommended
5 years ago

amazing customer service! since day 1 Anthony was great with us. the final product was great as well! I forgot my garage remote in the rental however they are mailing it to me! thanks! 

Business response:

Thank you for your kind words, Lupita. Anthony is one of our All-Stars and the top of his class of sales executives. Thank you again, Lupita. 

Joe Banda's profile image
Joe Banda 
recommend  Recommended
5 years ago

Matthew Sizemore was the representative I encountered he was professional, courteous, and informative! I am very satisfied with the company would recommend. 

Business response:

Thank you for sharing!!! More importantly, thank you for your valued recommendation. 

Richard Barnes's profile image
Richard Barnes 
recommend  Recommended
5 years ago

Good job guys thanks for the help David 

Business response:

Mr. Barnes, working on that beautiful MX5 was our absolute pleasure. Thank you for your trust allowing us to repair those damaged areas, but more importantly, thank you for your business. 

Cynthia Womack Tucker's profile image
Cynthia Womack Tucker 
recommend  Recommended
5 years ago

This was so easy. They actually came by during my upgrading the home improvements. I couldn’t believe how easy it was and they did everything for me. From handling the insurance rental car and I got a BMW. (I have good insurance). They picked my car up, dropped it off, and I did nothing. They returned my car back and got rid of all of my hail damage within a week. Paul Parisi was amazing and everyone I came in contact. They are print and quick to answer and return calls and it was with ease and handled the finance and none o... read more

Business response:

Wow, Cynthia! Thank you for a great review. Paul is one of our newest dedicated sales professionals, and his enthusiasm and customer service skills are quite infectious around here. And obviously his customer service skills were on full display for you. Thank you again for the great review, Cynthia, but most importantly, thank you for your business. 

Melanie Tawater's profile image
Melanie Tawater 
recommend  Recommended
5 years ago

The service provider I used David was so attentive to my needs. He got me rental and delivered when he said as well as the quality he promised! 

Business response:

Thank you, Melanie. You are the best! 

Terri Englehardt Reid's profile image
Terri Englehardt Reid 
recommend  Recommended
5 years ago

It was amazing how easy the whole process was from start to finish. What really stood out for me was the staff. Tim was informative, polite and a man of his word. Whenever I reached out someone immediately responded no waiting and leaving messages. The work on my car was flawless and was completed in half the time I was quoted. I would recommend Dent Mechanic Group to anyone!! 

Business response:

Terri, what a wonderful review! Thank you so much. And thank you for mentioning Tim, who is one of our up and coming superstars. Everyone of our dedicated teammates share the goal of STRIVE FOR FIVE star reviews and we are overjoyed we succeeded with you. Thank you again, Terri, and most importantly, thank you for your business and trust. 

Frequently asked questions about Dent Mechanic Group Auto Hail Repair

How is Dent Mechanic Group Auto Hail Repair rated?

Dent Mechanic Group Auto Hail Repair has a 4.8 star rating with 1,633 reviews. 

When is Dent Mechanic Group Auto Hail Repair open?

Dent Mechanic Group Auto Hail Repair is closed now. It will open tomorrow at 9:00 a.m.