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12140 Woodcrest Executive Drive, Suite 150, St. Louis, MO, 63141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by USA Mortgage
Closing process was terrible. Paperwork was not ready and I had to wait over an hour for the closing paperwork to be prepared. I was also given conflicting information from USA mortgage and title company.
Verified by USA Mortgage
We had two interactions with Gordon during our loan process. The first one was when my wife was not emailed login instructions for the e-signature portal. I replied back to let him know and his immediate response was that we could take my wife off of the loan instead of fixing the problem. Not only was this lazy on his part, but also very disrespectful to someone looking to make a large purchase with his company. The second was just before closing, once again my wife was not on the email.
Verified by USA Mortgage
Communication could have been a lot better. I would have preferred to hear updates directly from the team rather than through my realtor. I am the customer, so I should have been the priority.
Verified by USA Mortgage
it was easy
Derek Jackson - USA Mortgage - NMLS 1257690 has a 4.9 star rating with 438 reviews.
Derek Jackson - USA Mortgage - NMLS 1257690 is open now. It will close at 5:00 p.m.