Derek Wetzel at ON Q Home Loans (NMLS #487553)

Kendall F. 

Verified by Rate, Inc.

3 years ago

Derek and his team were very thorough and did a wonderful job of walking us through the process. 

Scott M S. 

Verified by Rate, Inc.

3 years ago

Generally a great customer experience and easy to navigate the process. There was an email that was not responded to regarding rates so that’s why it’s not a 5 

Michael Wayne G. 

Verified by Rate, Inc.

3 years ago

The team has been great: responsive and professional. We feel well taken care of. 

Kim D. 

Verified by Rate, Inc.

3 years ago

Good communication skills also a shoot out for Daniella 

Samuel H. 

Verified by Rate, Inc.

3 years ago

Derek did a wonderful job educating us on the home buying process and a lenders roles in the process, and he answered all the questions we had. His team was very responsive and quick processing our documents and requests as we made offers on homes. Once we had a contract, the finalization was seamless. Overall wonderful experience for both Alex and me. 

Hayley M. 

Verified by Rate, Inc.

3 years ago

Derek is very knowledgeable and communication is incredible, very transparent. 

Jill W. 

Verified by Rate, Inc.

3 years ago

Everyone was super available, helpful, and knowledgeable at every step of the process. We felt confident we were in good hands for the get-go. Made our first home buying experience easy! 

Kerry L. 

Verified by Rate, Inc.

3 years ago

Clear and consistent communication. Smart action plan; able to pivot quickly each time new information came to light. Created several viable options to cover all scenarios. Met all deadlines and exceeded all expectations for quality throughout this process. Derek will be my top recommendation for anyone in need of these services in the future. 

Michael John R. 

Verified by Rate, Inc.

3 years ago

Everyone is making the process super straightforward and clear and taking the time to check in and make sure we know what’s happening.