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Desert Self Storage
- Self Storage
- Desert Hot Springs, CA
About this business
Location details
66251 Dillon Rd, Desert Hot Springs, CA, 92240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
RecommendedFine service...First rate!
Business response:
Thank you so much for your review, Michael. We strive to provide excellent service for our customers and we are so pleased we met your expectations and your needs!
Recommendedquick and friendly and accomodating
Business response:
Thank you so much for your kind words, Denny. We really appreciate you taking the time out to share your experience with us.
Recommendedquick service clean units convenient very helpful
Imagine. Your mother suddenly passing away. So you put all her stuff in storage until you have time to grieve and figure out what to do with everything. A year passes and now your ready to face the music and deal with it. But when you get to the storage unit, you find this. Dead rats inside. Feces everywhere. And everything chewed destroyed and smelling disgusting. As devastating as this is, the way management handled it was even more heart wrenching. The lack of care and compassion was astonishing. Pete was very condescen... read more
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I would not recommend this storage facility because the Big Guy Pete is the worst, when I first got my storage unit, it was the best experience, there was a nice polite helpful black guy named Korry who assisted me, after that my next enounter was with the Big Guy Pete, it was a bad experience. I came there with my uhaul, there was a uhaul in the way, I went in the office and ask him if he could move it over, and he said, he could not move it because it ran out of gas, I asked him to just put some gas in it, he said there ... read more
Business response:
Thank you for providing your feedback, Vester Battiest Jabril. We set a high standard for ourselves to provide excellent customer service and we regret to hear that standard was not met in your interaction with us. This is a continual effort and unfortunately team members don't always get it right. We appreciate you sharing your feedback so that we can use it to learn how to better serve our customers moving forward. Sincerely, Desert Self Storage
While you'll be urged to leave a good review because the guy running it will give you a better deal, you're better off skipping it and trying a different storage place altogether. Worst experience ever. Only saving grace was Josh, who helped out as best he could.
Frequently asked questions about Desert Self Storage
How is Desert Self Storage rated?
Desert Self Storage has a 4.8 star rating with 709 reviews.
When is Desert Self Storage open?
Desert Self Storage is open now. It will close at 5:00 p.m.