Desert Self Storage

4.8

Self Storage
Desert Hot Springs, CA

About this business

Consumer ServicesSelf Storage

Location details

66251 Dillon Rd, Desert Hot Springs, CA, 92240, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	8:00 a.m. to 5:00 p.m.

4.8878 reviews

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Vester Battiest Jabril

3 years ago

I would not recommend this storage facility because the Big Guy Pete is the worst, when I first got my storage unit, it was the best experience, there was a nice polite helpful black guy named Korry who assisted me, after that my next enounter was with the Big Guy Pete, it was a bad experience. I came there with my uhaul, there was a uhaul in the way, I went in the office and ask him if he could move it over, and he said, he could not move it because it ran out of gas, I asked him to just put some gas in it, he said there ... read more

Business response:

Thank you for providing your feedback, Vester Battiest Jabril. We set a high standard for ourselves to provide excellent customer service and we regret to hear that standard was not met in your interaction with us. This is a continual effort and unfortunately team members don't always get it right. We appreciate you sharing your feedback so that we can use it to learn how to better serve our customers moving forward. Sincerely, Desert Self Storage

Bethany Sorensen

9 years ago

While you'll be urged to leave a good review because the guy running it will give you a better deal, you're better off skipping it and trying a different storage place altogether. Worst experience ever. Only saving grace was Josh, who helped out as best he could.