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Desert Springs Post Acute
- Nursing home
- Palm Desert, CA
About this business
Location details
74350 Country Club Dr, Palm Desert, CA, 92260, United States
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I think my loved one is well taken care of and I am satisfied. The staff is very good. They are very friendly and helpful. I appreciate that they take him to the activities. They sometimes wait longer than I'd like before changing his diaper. The nurses are very busy.
It's wonderful. They make my husband get up and about even when he does not want to and that is wonderful. The girls in the rehab center are amazing. The staff are right on target and call me back immediately. The nurses are very patient with him and come when he needs them. The facility is very nice. My husband made friends with the cleaning lady, she is a good cleaning lady.
The rehab therapy was great. The insurance suddenly cut it short. The breakfasts were always cold. The dining room food is excellent.
I haven't had any staff issues. Everybody's really friendly. I haven't run into anyone that's not. There was a problem with laundry, but it was resolved. They're forthcoming with information when I ask questions.
They're doing everything they can to help my brother and I have recommended them to others. He's not very cooperative with the aides and nurses, but they're doing their best. The staff is very friendly with me. The meals are very good.
I am very happy with the facility so far. I feel good having my mother there and know that she is being taken care of. The staff is exceptional, very friendly, and just overall there to help! The therapy services are great here! The staff has brought me such a feeling of security. They really go out of their way to do a good job for their patients! Oh my gosh - the place is phenomenal! It is so well kept and beautiful. I really do not have anything to complain about in any way. The only suggestion I have would be to maybe ha... read more
My husband seems to be getting the rehab he needs. The nurses seem to be caring for him. They are right on top of things.
I was very pleased! I knew nothing of the facility before I was there and everything went very well for me. I really appreciate getting the chance to share this feedback! The therapists were good but sometimes I feel as though we were not on the same page.
The response time is an issue and hospital food is better. They are friendly but may be understaffed. They say hello and greet me. Quality and selection of the meals could be improved. I am supposed to get call, maybe admin did get in touch with me about her plan, I had to go down there and give instructions for what she needed. They reference the hospital paperwork but that doesn't say what all is going with that person.
Frequently asked questions about Desert Springs Post Acute
How is Desert Springs Post Acute rated?
Desert Springs Post Acute has a 4 star rating with 246 reviews.
When is Desert Springs Post Acute open?
Desert Springs Post Acute is open now. It is open 24/7.