DeSitter Flooring
1 N Kensington Ave, La Grange, IL 60525 United States
https://www.desitterflooring.com/la-grange-il
Carpeting, Flooring, Tiling
Closed now
About
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
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Katherine Rodeghier on Angi
10 years ago
03/12/2013, 07:13 AM
Alan at DeSitter in LaGrange was very helpful when I stopped in to choose samples. He encouraged me to take several home, allowing my husband and I to make our choice in the room under various lighting conditions. When we returned the samples and placed our order, Alan figured out how to configure the layout of the room to use less carpeting to save us money. He also gave us a free upgrade on the padding. Scheduling the installation was simple and the workers were prompt and efficient and left our house clean. We are delighted with the result. We love the carpeting so much we are having three remnants bound for area rugs for other rooms -- a service DeSitter was happy to provide for a reasonable fee.
Collette Walker on Angi
10 years ago
02/09/2013, 07:35 AM
The showroom had a large selection of flooring. The sales people were knowledgable and friendly. They understood my request for an unusual flooring. Our home is heated by hot water copper tubing set in a grid line within the concrete floors. It's a wonderful heating system, but it does require specific flooring so as to allow the heat to rise through the floors. The only flooring we can put down is vinyl. Desitter was the only flooring store that had vinyl flooring planks with a natural-look the wood. The flooring was installed on time by hardworking and friendly workmen. The entire second floor was completed in three, including removing the old flooring and disposing of it.
William Facinelli on Angi
10 years ago
01/29/2013, 07:27 AM
Terry especially, did an excellent job from beginning to end. Everything they did was very good. They were outstanding in every area.
Robert Johnson on Angi
10 years ago
10/07/2012, 10:39 AM
It went very well, from the beginning estimate to the installation. We worked with Terry in sales and she was very accommodating in giving us a generic quote before we picked out the carpeting. She quoted a mid-grade of carpeting originally, in order to give us a dollar figure. When we went in to actually pick out carpeting (pattern, material and color) she showed us everything in the quoted price range. This is for my son's home and he ended up picking out a slightly more expensive carpeting than originally quoted which raised the price slightly, but this was strictly his choice and definitely NOT a bait and switch operation! We set a date for installation but then as other construction finished early, we moved everything up one week and they were able to accommodate us. The installation was flawless. The team moved all of the furniture from downstairs into the kitchen and hall way. They moved all of the 2 bedroom and office furniture into the master bedroom. They dis-assembled everything incredibly well and then put it all back together again. They did an awesome job and finished the entire thing in about 7 hours. They took all of the old stuff with them which was a big deal as other providers had indicated they would leave it at the curb-not something we wanted to deal with. When they left, everything was back in place, carpeting had all been vacuumed and it looked terrific. They asked permission to unplug everything in the entertainment unit, which had to be done in order to move it out of the family room. I don't know what they would have done if I'd said no, but I'm sure they would have coped! Then when they moved it back, they asked if I wanted them to re-hook everything back up but I told them it wasn't necessary, that my son would take care of it. It is a complicated mess of wires so I didn't want them to be bothered with it. Imagine my son's surprise when he got home and began to plug everything back in to find that they had used pieces of tape to mark every wire! Don't know if that's standard procedure but it was very much appreciated. Couldn't have asked for a better experience!
Sharon Deavens on Angi
11 years ago
07/31/2012, 14:09 PM
The service person I worked with was wonderful and followed up. She came and brought several tiles, it was a great selection. The job they did was beautiful. They were on time and cleaned up after themselves.
Barbara Tadin on Angi
12 years ago
08/19/2011, 12:57 PM
The Desitter sales rep was very helpful as we tried to decide what to put in the basement where we had had carpet in the office and vinyl tile squares in the laundry room. We also wanted to cover the cement garage floor and he helped with that decision. The Stone Chicago, Inc. owner and staff were outstanding, doing an incredible job with all the flooring. They are perfectionists and great artists in creating beautiful floors. The detailed work on the stairway is extraordinary. They also helped put all the furniture back so we were totally thrilled with everything.
Michelle Leibrock on Angi
12 years ago
12/07/2010, 10:16 AM
I paid a couple of thousand dollars. They were professional and on time, but the installation was a problem because the installers damaged the wall. My painters were coming back anyway and they fixed it.
NORMA HAVEL on Angi
14 years ago
11/12/2008, 12:34 PM
It was fine. They came to my home to measure and give me an estimate. They did the job when they said they would and they got it done in a day and a half. I could not have asked for a better job. They took everything out and got rid of the old carpeting for me.