DFCU Financial

4.3

Credit Unions
Ann Arbor, MI

About this business

Finance Credit Unions

Location details

5280 Jackson Rd, Ann Arbor, MI, 48103, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	9:00 a.m. to 2:00 p.m.
Sun	Closed

4.343 reviews

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Karen H.

a year ago

Always fantastic

Business response:

We appreciate your positive feedback, Karen. Thank you for choosing DFCU Financial.

Janet A.

2 years ago

I am answering this survey to stop getting reminders. I just answered another DFCU survey recently. Everything is fine, except that I keep getting survey requests.

Business response:

Thank you, Janet. We appreciate you taking the time to share this feedback. DFCU Financial

Bernard

2 years ago

Excellent service as always

Business response:

Thank you for your review, Bernard. We appreciate you taking the time to share this feedback. Thanks again! DFCU Financial

MP L.

2 years ago

3/23/23 I spoke with Mary in Credit Adjustment about a problem with my mortgage payment. She gave me several pieces of incorrect information about my account and DFCU policies in general. I called back and spoke to someone and got completely different (but accurate) information. When I called again to try to tell Mary what she had gotten wrong, she wouldn't take my call and told someone to transfer me to her voicemail. This tells me SHE KNEW SHE WAS WRONG! Sierra was really nice and patient and placed me on hold several ti... read more

Business response:

Thank you for providing this feedback. Can you please give us a call at 888-336-2700 so we can speak with you regarding your experience? You can reach us Monday through Friday 9am–5pm and Saturday 9am–2pm. Thank you, DFCU Financial