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DFCU Financial

4.4

About this business

Location details

5280 Jackson Rd, Ann Arbor, MI, 48103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.457 reviews
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Karen H.'s profile image
Karen H. 
2 months ago

Great professionals courteous staff 

Business response:

Thanks for the kind words, Karen! We're honored to have such great staff serving you. 

Karen H.'s profile image
Karen H. 
2 months ago

Great assist ing no errors, pleasant 

Business response:

Thank you, Karen! We're happy to hear your experience was a great one. Thanks for your feedback. 

MP L.'s profile image
MP L. 
3 years ago

3/23/23 I spoke with Mary in Credit Adjustment about a problem with my mortgage payment. She gave me several pieces of incorrect information about my account and DFCU policies in general. I called back and spoke to someone and got completely different (but accurate) information. When I called again to try to tell Mary what she had gotten wrong, she wouldn't take my call and told someone to transfer me to her voicemail. This tells me SHE KNEW SHE WAS WRONG! Sierra was really nice and patient and placed me on hold several ti... read more

Business response:

Thank you for providing this feedback. Can you please give us a call at 888-336-2700 so we can speak with you regarding your experience? You can reach us Monday through Friday 9am–5pm and Saturday 9am–2pm. Thank you, DFCU Financial 

Frequently asked questions about DFCU Financial

How is DFCU Financial rated?

DFCU Financial has a 4.4 star rating with 57 reviews. 

When is DFCU Financial open?

DFCU Financial is closed now. It will open on Monday at 9:00 a.m.