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DFCU Financial
- Credit Unions
- Dearborn, MI
About this business
Location details
400 Town Center Dr, (Fairlane Town Center), Dearborn, MI, 48126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Very nice and knowledgeable of my concerns
Business response:
Thank you for your review, Sally. We appreciate you taking the time to share this feedback. DFCU Financial
Great great Great great Great great Great great!!$$
Business response:
Thank you for your review, Felix. We appreciate your feedback. DFCU Financial
The service is always easy and a good experience.
Business response:
Thank you for your review, Raymond. We appreciate you taking the time to share this feedback. DFCU Financial
Terrible! I have been with this CU for over 20 years. Their apps and offerings are outdated, there has been minimal investment in the member experience since I’ve been with them. They seem to be a mess internally - departments don’t speak with each other. I will be moving my business to a more modern, service oriented institution with.
Business response:
We strive to provide the best member experience possible and we apologize for falling short of your expectations. We appreciate your feedback and will work to improve our member experience. If you have any further concerns, please don't hesitate to contact us at (888) 336-2700.
Can you uses mis? Love's you! Let's mis perfecto 🤩 tus uses and uses mis so many years and now okey 👍!!!!
Today, Wednesday, 9/27 only 1 drive up window open. 4 cars in front of mine. This is not customer service I expect from DFCU.
Business response:
Hi Robert, We apologize for the inconvenience you experienced during your visit on 9/27. We understand that having only one drive-up window open with a line of cars can be frustrating. We appreciate your feedback and will work to improve our member service in the future. If you have any further concerns, please feel free to reach out to us. DFCU Financial
BEWARE--THEY ARE NOT A GOOD Company (I wish I could give them less than 1 star). I have banked with this Company since they took over from U of M Credit Union over 10 plus years. Last month they put a $1400 deposit that I made in someone else's account. 18 days later I found the error and called to see why my bank was low - it took me over 2 hours to get through, then I was shuffled to 2 other people who could not help. They informed me they would call me back after they investigated the situation they did not. When the... read more
Business response:
Hello Monica, We're always looking for ways to better serve our members, so we really appreciate you taking the time to share this feedback. We value you as a member and we’re so sorry to hear that you had this experience. We will be reaching out to try to remedy this. We look forward to speaking with you. DFCU Financial
Going to make this short and simple u meet a lot of people on the way up don't pi$$ them off cus u meet them on the down 🔻 as well
Frequently asked questions about DFCU Financial
How is DFCU Financial rated?
DFCU Financial has a 3.9 star rating with 167 reviews.
When is DFCU Financial open?
DFCU Financial is closed now. It will open tomorrow at 9:00 a.m.