This profile has been claimed by the business owner or representative.
Dianne Perry & Co
- Property Management
- Wilmington, NC
About this business
Location details
208 Treadwell St, Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommended
Recommended
They may be OK for residential but for business they are poor. It took several emails to get our rental agreement finalized. Two different people would ask for the same thing. Getting them to get a printable rental agreement was never going to happen but the utility company requires this and Dianne Perry required proof of utility service before they would give rental agreement.
Business response:
There must have been a miscommunication on this matter. I personally handled this lease for your manager and Mr. Melton. This process was completed in 6 days so your company could have possession and start the upfit. Our leases are immediately uploaded to your tenant portal and emailed to you. This process was seamless. I am sorry you did not feel we did a good job for you but I hope you are still happy with the property. Let us know if we can be of service.
Dianne Perry & Co are very unprofessional and rude in dealing with me on the cleanliness of the house and they are poor communicators. Dianne Perry was very rude to me just because I ask them not to send me communication on covid virus.
Business response:
Thank you for providing your feedback and letting us know about this issue, Bobby. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (910) 332-0736 and we'd be happy to help you out. Cheers, Dianne Perry & Co
Worst rental company in Wilmington. They are unprofessional and rude. They are lazy and untimely when it comes to service tickets. The AC unit stopped working and it took them a week to have someone come check it out. They charged us for the repairs even though the ac technicians said they found insulation in the coils which is something we should not be responsible for. If you want to have a miserable year, rent from these people.
My friend lost her job in Wilmington and this company told her it was “business as usual,” and was threatened with eviction when she asked about relief with her rent, due to COVID-19. Meanwhile, my rental company’s owner PAID my rent to due to my job loss. Where is your sense of community?
This company literally abandoned the home I was in 2 days after Hurricane Florence and kept my deposit. I was left in a mold ridden and damaged rental by them. They sent me a text saying they weren't going to fix anything and good luck. I would give negative stars if I could. What poor ethics, morals and company as a whole.
I do not recommend this company. They are the rudest bunch of individuals I have ever rented from. The repairs are slow to be processed as well and when they do send someone out it’s some half-assed handyman without even so much as a business card. Please steer clear.
Horrible customer service skills, they will never speak with you directly and are slow to maintenance request. I've rented from them for over a year and have had issue after issue. They are incredibly uncoordinated with zero passion for their jobs. receptionist is exceptionally rude and the only person you can reach (and she literally does nothing but give you attitude). This is the worst agency I have ever delt with.
Frequently asked questions about Dianne Perry & Co
How is Dianne Perry & Co rated?
Dianne Perry & Co has a 3.2 star rating with 234 reviews.
When is Dianne Perry & Co open?
Dianne Perry & Co is open now. It will close at 5:00 p.m.