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Dogwood Trails Assisted Living and Memory Care
- Assisted Living Facilities
- Palestine, TX
About this business
Location details
1625 W Spring St, Palestine, TX, 75803, United States
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5 in all areas. They are amazing! Caring, professional and the food is excellent, as we've had lunch there and can attest to that! Yes highly recommend Dogwood trails!
Overall is 5 stars ,every question or issue we had was immediately looked into and taken care of. The staff have been wonderful, allowing my mother-in-law to be the introvert she is, but still making sure she gets interaction without being pushy. The food is good, but mom does like to cook for herself to. It's nice that she's able to make and eat in her room if she wants. She likes the daily trash pick up and the weekly housekeeping. Her apartment is just the right size that she can move around without needing her walker and... read more
We went looking for assisted living for mom. Everyone was very welcoming and answered all our questions. We feel very comfortable with here living here and being looked after at the level she will need.
Very nice facility with a great location. The staff is polite, accommodating, and always welcoming when I visit. The services provided are excellent, and the moms room is a wonderful addition. Overall, a very positive experience. Thank you.
Business response:
Thank you for your review. We seek to serve our residents and provide them with the highest standard of living, so we are incredibly grateful to hear your kind words.
Dogwood Trail fit all our needs. The staff is exceptional and the facility is clean and inviting. We made the right choice for our brother. The care is excellent. Thank you for helping our family.
We have had a great experience with everything except that residents are allowed to constantly wander unmonitored from room to room and take things that belong to other residents. Staff is not concerned and blows it off. Every time we go more things are missing so we have stopped bringing things that we know will keep her comfortable because it will be taken.
I would recommend Dogwood they have shown top interest of the well being of my sister.
Business response:
Hi there, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Dogwood Trails Assisted Living and Memory Care. Thank you so much for taking the time to leave this feedback.
The price, location, cleanliness, services offered and people are why we chose it. I would recommend to a friend but tell them to stay involved, visit frequently and keep close tabs on everything.Friendly staff and residents for the most part and a lot of activities and services available.
Business response:
Hi Nina, We are happy to hear our staff are providing a friendly and warm environment for you. Thank you for taking time to share your experience.
Very friendly staff. Memory care area a bit isolated but rooms nice and large. Food in memory care was not that great and served on paper plates and didn't seem very nutritious. Director was very nice and easy to work with.
Business response:
Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Dogwood Trails Assisted Living and Memory Care. Thank you so much for taking the time to leave this feedback.
Frequently asked questions about Dogwood Trails Assisted Living and Memory Care
How is Dogwood Trails Assisted Living and Memory Care rated?
Dogwood Trails Assisted Living and Memory Care has a 4.6 star rating with 213 reviews.
When is Dogwood Trails Assisted Living and Memory Care open?
Dogwood Trails Assisted Living and Memory Care is open now. It is open 24/7.