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Dogwood Trails Assisted Living and Memory Care
- Assisted Living Facilities
- Palestine, TX
About this business
Location details
1625 W Spring St, Palestine, TX, 75803, United States
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Dogwood Trail fit all our needs. The staff is exceptional and the facility is clean and inviting. We made the right choice for our brother. The care is excellent. Thank you for helping our family.
We have had a great experience with everything except that residents are allowed to constantly wander unmonitored from room to room and take things that belong to other residents. Staff is not concerned and blows it off. Every time we go more things are missing so we have stopped bringing things that we know will keep her comfortable because it will be taken.
I would recommend Dogwood they have shown top interest of the well being of my sister.
Business response:
Hi there, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Dogwood Trails Assisted Living and Memory Care. Thank you so much for taking the time to leave this feedback.
The price, location, cleanliness, services offered and people are why we chose it. I would recommend to a friend but tell them to stay involved, visit frequently and keep close tabs on everything.Friendly staff and residents for the most part and a lot of activities and services available.
Business response:
Hi Nina, We are happy to hear our staff are providing a friendly and warm environment for you. Thank you for taking time to share your experience.
Very friendly staff. Memory care area a bit isolated but rooms nice and large. Food in memory care was not that great and served on paper plates and didn't seem very nutritious. Director was very nice and easy to work with.
Business response:
Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Dogwood Trails Assisted Living and Memory Care. Thank you so much for taking the time to leave this feedback.
They were very friendly and helpful with my decision making process. I wanted my mom to be in a good place. They were instrumental in helping me understand this was best for my mom and me.
Business response:
Hi James, We are happy to hear our staff are providing a friendly and warm environment for your mom. Thank you for taking time to share your experience.
They have a really good program, and they take a lot of time to explain things throughout the the whole process, which is really helpful. Every one of the staff we've worked with has been fantastic. They always take the time to make sure we understand what's happening and that we get updates. They have great communication. The care has been good, and my dad seems to be happy. They've been very patient with him through his ups and downs, and they've done a really good job of communicating with us through all that - when he's ... read more
Business response:
George, we’re so happy to hear you had a good experience. We will share this with the team!
Dogwood Trails is as close to home as I could get. I am happy with all. I am thankful for everyone there. They helped my family have me a birthday party even when they couldn't be here.
Dogwood Trails has been a blessing in my life and the life of my family. I am thankful I found this place! It is full of amazing people.
Frequently asked questions about Dogwood Trails Assisted Living and Memory Care
How is Dogwood Trails Assisted Living and Memory Care rated?
Dogwood Trails Assisted Living and Memory Care has a 4.6 star rating with 197 reviews.
When is Dogwood Trails Assisted Living and Memory Care open?
Dogwood Trails Assisted Living and Memory Care is open now. It is open 24/7.