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Donalson Chrysler Dodge Jeep Ram
- Car Dealers
- Silsbee, TX
About this business
Location details
1305 Hwy 96 Bypass, Silsbee, TX, 77656, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedThanks to Dayton I got me a New 2017 Dodge Journey..Best salesman...I've done been there 2xs n he had to tell me No but today was my lucky day..3rd time a Charm!!!that's why I will Continue to get my Vehicles from them...♡♡♡Thanks again Dayton!!!
RecommendedDayton Goodman is an awesome salesman!! When we were getting financed, some of the banks APR'S coming back to us were completely unacceptable.....Dayton worked hard to get us the APR we wanted....we'll be customers for life now!! Thanks again Dayton and Congratulations on being salesman of the month for the last quarter!!
Would quite literally never recommend this dealership to my worst enemy. We purchased a used vehicle from them, and had it sent through service and detailing TWICE, and it’s been less than a month & we are changing fuel filters, air filters, fixing simple A/C problems that the service department should have caught after the 3rd time of bringing it back in. Interior detailing was MID at best. The service department is absolutely INCOMPETENT. Finance guy with the clickity clackity dude heels was a total jerk & made it a ginorm... read more
Business response:
Thank you for sharing your feedback. We are very sorry to hear about the issues you have experienced with your vehicle and service visits. Your concerns are important to us, and we would like the opportunity to review this further and see how we can address them. Please reach out to us directly so we can discuss your experience in detail. Justin Palermo General Manager jpalermo@donalsonauto.com
RecommendedNice people to talk to far better then Happy Kia who I would not reccomend cause I bought a vehicle from that dealership and they knew it had title issues yet sold the car to me anyway and never actually let me pick out the vehicle I wanted and the car was in a previous accident with the bumper and had $4000 in damages which insurance told me this when we went to get insurance on the car and not once did happy Kia provide me with a car fax report and they instead pushed me into a car note of almost $652 a month so yes everyo... read more
A place of business that operates without ethical boundaries and is motivated purely by greed and selfishness. I honestly wouldn’t recommend this business to my worst enemy. I’d pay double the price of a vehicle rather than grant this organization the opportunity to lie, manipulate, or disrespect my family or myself ever again
WORST COMPANY TO BUY A VEHICLE FROM!! I am not the person to complain on social media but this was by far the worst customer service I have ever seen by a sales department. It’s too much to even type out but I would NEVER recommend them to anyone!
Service after the sale is horrible!!!!
Went with my mom to buy her new truck September 28th. She still hasn’t received any of the advertised gift certificates and is getting ghosted by her salesman about it, who promised her TWO because of the delay. If you don’t stand by your word, how can we expect you to stand by your product? Some more better deal 👎🏻 Do not recommend this dealership for cash customers. They don’t know how to handle a straight purchase.
I’ve bought two new vehicles from here! The first experience was amazing thanks to my friend Clark Shores. However this last experience a month ago was a nightmare! I was lied to throughout my deal, given the run around. I was in literal tears because of the third party company that was there helping sell! I wasn’t even given the opportunity to look at what I really wanted! I spent the last 30 min to an hr in tears! I still doubt I made the right choice. Victoria in finance was the ONLY reason I went through with my purc... read more